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NYE Ford

Oneida, NY

4.7
808 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 808 reviews

August 07, 2026

Friendly, knowledgeable staff. Oil change in a timely manner. I have been going there for 7 years because of the employees. More

by onyan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Aug 11, 2026 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 05, 2026

I spoke with Dave Hall from NYE today. .He was very personable and emphasized the importance of customer satisfaction and the goal of NYE to insure this goal is met. He listened to my conc More

by crystal.lalonde
Recommend Dealer
Yes
Employees Worked With
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2026

Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service More

by MBORASK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

We appreciate your continued loyalty and support!

August 02, 2026

Service writer was apparently too busy to explain the cost of this service, I was shocked at the cost of replacing a cabin air filter. I would have passed on this work if i had known the cost. More

by Clancy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Radford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

August 01, 2026

Great service! They got our truck in super fast and had it fixed and back to us! More

by trisha.m.g96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2026

Nye ford has great service people that work for them help me with everything that I needed plus more I wanted to say thank you to them More

by HBUCKLEY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2026

I think Nye Ford is a good business but the prices are high. That's everywhere though! More

by spenditlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 01, 2026

Outstanding service once again. The team was very helpful and professional. I’m at ease each time I have my vehicle serviced at NYE’s in Oneida. More

by reaguy260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2026

It was a ridiculous amount of time to wait for an oil change. Two hours and 15 minutes was totally unacceptable! I was on time for my appointment and when I inquired about w why it was taking so long I More

by crystal.lalonde
Recommend Dealer
No
Employees Worked With
Keri Whitmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

Thank you for bringing this to our attention, Crystal. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 31, 2026

Dylan was polite and respectful and he was very helpful in my situation. An asset to the service department. More

by Jwandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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