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Naples INFINITI

Naples, FL

4.9
815 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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5880 Naples Blvd

Naples, FL

34109

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Showing 816 reviews

June 28, 2022

Usually get me in and out without problems. Service manager and staff ate polite. They make accommodations to the customer without hesitation More

by Williamjackson0707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Haverly
Jun 28, 2022 -

Williamjackson0707 responded

Great experience overall

Jun 28, 2022 -

Naples INFINITI responded

Thank you for the 5 stars! We try our best to get you in and out as quickly as possible.

June 26, 2022

Excellent service and a pleasant atmosphere would best describe my visit to the Naples Infiniti dealership to get an oil change. My service advisor was Dylan Jones and he couldn't have been more professio More

by CPAKn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Jun 26, 2022 -

Naples INFINITI responded

Thank you for the 5 stars! We are happy that you came to Infiniti for your oil change and had a great experience with Dylan!

June 17, 2022

Great job, great service and they kept me informed throughout the entire process. Thanks for the help! More

by Lindsey S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Neitz
May 26, 2022

Caroline was great to work with! Made sure I was all good with the deal and didn’t pressure me into anything I didn’t want nor need. In fact, she is the only saleswomen I’ve dealt wi More

by kackerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Jun 12, 2022 -

Naples INFINITI responded

Thank you for taking the time to leave us a glowing review. Also we are ecstatic that Caroline was able to assist you so well.

May 25, 2022

Great cars great service very professional with sales and service. Had 10 infinity from there More

by Carguy gerry 951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
Jun 12, 2022 -

Naples INFINITI responded

WOW! Thank you for being such an amazing repeat customer! We are happy to hear that the service department was able to help you once again.

Jun 12, 2022 -

Carguy gerry 951 responded

You are welcome

May 07, 2022

Always a great car buying experience with this dealership. Cullen and Luxon took care of us and made sure we were happy with our vehicle purchase. This team went above and beyond to make sure my w More

by AB.SAINT22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cullen Quamina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Reeder, Scott Roland
Jun 12, 2022 -

Naples INFINITI responded

Glad you had such a great experience, and that our team strove to make sure you were happy on all aspects. Enjoy your new car!

May 05, 2022

At the weekend don’t have a good costumer service. Only two. You need to put more people. Thanks More

by Adria2mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
Jun 12, 2022 -

Naples INFINITI responded

I'm sorry you had an unfortunate experience. Please reach out to Mike Lichtenthal at 855-425-8795 to help us understand a little more of what happened. Still, thank you for your feedback, we always strive to make ourselves better.

May 05, 2022

Best sales and customer service I have experienced. They all work as a team to provide an exceptional customer experience. Luxon listened to my needs, walked me through every step and the team made sur More

by Smccurdy70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cullen Quamina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
Jun 12, 2022 -

Naples INFINITI responded

We are so happy to hear that Luxon gave you amazing customer service. Enjoy your new, and antique car!

April 25, 2022

Bryan, was amazing salesman and made my experience great. I would refer a family/friend to Naples of Infiniti to see Bryan More

by traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Neitz
Jun 10, 2022 -

Naples INFINITI responded

Hi Traci, fantastic that Bryan was able to give you such a great experience. Enjoy your new INFINITI!

April 07, 2022

This is our third time buying a brand new car from the dealership. Always impeccable customer service! Gerosky and Preston are a class act. More

by Yanni G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Reeder, Gerosky “G” Sainvil
Apr 15, 2022 -

Naples INFINITI responded

Thank you for being a loyal customer Yanni! Hope you enjoy your new car! Thank you for taking the time to leave Gerosky and Preston a review. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

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