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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.5
3,373 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,373 reviews

November 12, 2025

I got right in they were very nice and helpful with using my rewards points to help with my bill. More

by cottenm67
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Tom was very friendly and helpful. Made my experience feel great will be coming back More

by Diana
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Great customer service very clean waiting room and rest room in and out in a timely manner More

by Lsummerrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there More

by vicresa70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

by Malo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

This dealership is very attentive and nice. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. More

by fordelyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

I have to say Mark and the whole team at NAPLETON always make me feel welcome. I am never rushed and always kept informed. I’ll never go anywhere else than NAPLETON Ford. More

by reinhardt1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2025

Initially, I was disheartened when my check engine light illuminated, as the timing was particularly inconvenient. However, I was met with a familiar and friendly face, which somewhat alleviated the apprehe More

by ssda1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2025

My experience was a great one. Tim was very helpful with all of my questions, and made sure I understood everything. I am extremely pleased with the service I received. More

by nakiiahenry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2025

I was greeted to ask what was my car service needs. Once the car inspected, ] needed additional work. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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