Napleton Ford of Oak Lawn

Mark gave me his card so I could call him directly to set up appointments making the process much easier. up appointments making the process much easier. More

The service department was very informative about what was going on with my car and the mechanic who work on my car did a great job was going on with my car and the mechanic who work on my car did a great job More

Quick lane service is great. They provide great customer service by acknowledging the customer. The wait time kind of ridiculous and long for something that should take 45 min, t They provide great customer service by acknowledging the customer. The wait time kind of ridiculous and long for something that should take 45 min, tops. Other than that they do have awesome customer service which will bring me back for sure. They’re not pushy like other ford dealerships. More

Nick R was great! From the minute I walked in he was wonderful to my girls and I. I got the car of my dreams and so excited for it! From the minute I walked in he was wonderful to my girls and I. I got the car of my dreams and so excited for it! More

Prompt service and smoothe drop off/pick-up. Tim noticed an issue with my car that was still under warranty, which is greatly appreciated! Tim noticed an issue with my car that was still under warranty, which is greatly appreciated! More

You were really fast and you made us feel welcome and you care for us and our car. It was a real thing how you had the time to get the car in for oil change.like we matter care for us and our car. It was a real thing how you had the time to get the car in for oil change.like we matter More

Wow where do I start,First of all I wanna thank the entire team of staff that made my experience @Ford an entire dream come True.I went in not knowing the outcome of what to expect and when I say I was entire team of staff that made my experience @Ford an entire dream come True.I went in not knowing the outcome of what to expect and when I say I was so Happy and grateful to having Nick Ristich help all of this happen, he is the best sales person I have ever encountered in my entire life,he went above and beyond to make it happen for me I was totally pleased and extremely Happy with the outcome 😊 I would recommend this car dealership above any other.I left driving a brand new Ford Branco.He wanted me in a vehicle that was safe to drive,dependable and to keep value for the future.This place is the best place to get a car they really care about the customers needs.Oh and I definitely can’t forget to mention Andy who totally help seal the deal.I am extremely grateful. Need a new car look no further Napleton Ford she be your only and last stop. Thank you! More

Overall it was a good experience. However, didn’t receive the proper tire rotation for my vehicle. However, didn’t receive the proper tire rotation for my vehicle. More

Experience was great from start to finish. Very good communication. Intake area very clean and bright! Very good communication. Intake area very clean and bright! More

Great place they took care of the problem service writer did great job above and beyon did great job above and beyon More