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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,505 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,505 reviews

January 12, 2026

Fast service explained what services are needed friendly. The staff was very attentive and helpful More

by Cyrett75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2026

Tim was Great with customer assistance from beginning to end! His customer service was 10/10 More

by jucooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Had to replace my vehicle after it stopped functioning properly. Looked at about six different dealerships before choosing Jay at Napleton. She was incredibly helpful and understood my needs. It was on More

by cg1224
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

My experience was great and fast! Tim was very hospitable and everything was explained in detail to me. More

by Jkdoudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Very professional staff. Notified me of any issues promptly and explained my extended waiting period. More

by danterivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2026

Fast, clean, good customer service, friendly etcetera etcetera etcetera and did I mention fast and friendly More

by syreetahart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2026

Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2026

Service was very nice and reasonably priced. Tim was helpful and patient. They also washed my car! More

by JCWILLIS0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2026

Out standing service I was satisfied with my technician and sales rep I had a awesome More

by Vstovall83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2026

Came in for an oil change. Was out in 45 min. Workers very nice. Thank yoi More

by Agapedesigngroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David may
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