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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,145 reviews
September 10, 2026
Bill answered every call and every question. He was helpful with dealing with the warranty company. He was helpful with dealing with the warranty company. More
by Sha
Employees Worked With
September 09, 2026
My first visit to this dealership was truly impressive from the moment I arrived at the service line. Within just three minutes, I was warmly welcomed by Sales Consultant Mario Komenda. Although I had sch from the moment I arrived at the service line. Within just three minutes, I was warmly welcomed by Sales Consultant Mario Komenda. Although I had scheduled my appointment online, he couldn't locate any record of it, but he reassured me not to worry. He quickly took my information, outlined my service options, and after finalizing my order, accompanied me to the waiting room, which was not only clean but also very inviting. Before long, Mario came in to discuss the findings about my car and thanked me for my visit. I left Napleton Ford feeling valued and appreciated, and my experience was far beyond what I had anticipated. I will definitely return for my future needs! More
by gharston
Employees Worked With
Mario Komenda
September 09, 2026
They worked so hard for me to get me what I wanted! I appreciate it! I appreciate it! More
by Nhafner1985
September 06, 2026
My vehicle died on my after only 8 years of purchasing it, The dealership not only got me into a nice vehicle with low miles, they took care of the vehicle that died on me as well. it, The dealership not only got me into a nice vehicle with low miles, they took care of the vehicle that died on me as well. More
by Angela
Employees Worked With
Micheal
September 05, 2026
Mario was great in communicating on what needed to be done with my car, the estimates and how long it would take. Very helpful. Thank you! Ginger done with my car, the estimates and how long it would take. Very helpful. Thank you! Ginger More
by Ginger Car
Employees Worked With
September 05, 2026
Bill, Tommy and Pj did such an amazing job assisting with my Ford Escape! Incredible customer service! my Ford Escape! Incredible customer service! More
by Riri
Employees Worked With
September 05, 2026
I had my oil change done at the quick lane area. I was not happy with the price, but the service was good. I was not happy with the price, but the service was good. More
by Devorskysuzy
Employees Worked With
Other Employees :
Guys in the oil change work area.
September 05, 2026
Mitchell was excellent! Seamless purchase. Marc and finance was also very informative and took his time with us. Seamless purchase. Marc and finance was also very informative and took his time with us. More
by desalv73
