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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.2
3,159 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,159 reviews

July 23, 2025

My sales person, Jay, was wonderful. I was very upset about my 2016 Explorer repair and I needed to replace the vehicle with something new. To make a long story short, Jay took her time More

by ATucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Jay, Andy
July 23, 2025

So happy with my purchase, couldn’t have been easier. Thank you Mitch, Andy and the whole team! More

by MackAttk2025
Recommend Dealer
Yes
Employees Worked With
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch, Andrew
July 23, 2025

They were awesome and very efficient. They took the time to review everything with me More

by Terri.m.oconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
July 23, 2025

Great customer service and a very quick oil change! Very happy with the car service I received. More

by Gkelleher178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Dale
July 22, 2025

Tommy has excellent customer service skills and very knowledgeable. He was very professional and I would go back to service my vehicle if he is there. More

by alexbaltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
July 21, 2025

He got me in quick get me out quick and car look pretty good afterwards no real issues, but I hate it when I know for put a seat back where I find it More

by mdg909900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 21, 2025

They are very professional and when it comes to Ford vehicles, they are experts. They truly care about their customers and always provide options that are best for you. More

by michaellevy106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 21, 2025

They were very. Professional, knowledgeable and worked in a timely manner. Service Person was gave great Customer Service. More

by Kaywb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
July 21, 2025

Very good service and they answer all my questions and they are very helpful person More

by Fllamas 58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 20, 2025

Customer-focused demonstrating kindness, professionalism and unwavering respect as as soon as you pull up in the parking lot. More

by Lvav
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Munson