Napleton Ford of Oak Lawn

My sales person, Jay, was wonderful. I was very upset about my 2016 Explorer repair and I needed to replace the vehicle with something new. To make a long story short, Jay took her time I was very upset about my 2016 Explorer repair and I needed to replace the vehicle with something new. To make a long story short, Jay took her time showed me several different vehicles talked about several different vehicles and options and even though I was very reluctant to buy another Ford, I ended up purchasing a Ford escape. Jay made the experience much better and I felt went out of her way to try and make the situation better. I would highly recommend her to anyone looking to buy a new car. Jake in service was also very helpful even thought I didn’t have the vehicle repaired. Honestly everyone at Napleton Ford were welcoming and professional. More

So happy with my purchase, couldn’t have been easier. Thank you Mitch, Andy and the whole team! Thank you Mitch, Andy and the whole team! More

They were awesome and very efficient. They took the time to review everything with me They took the time to review everything with me More

Great customer service and a very quick oil change! Very happy with the car service I received. Very happy with the car service I received. More

Tommy has excellent customer service skills and very knowledgeable. He was very professional and I would go back to service my vehicle if he is there. knowledgeable. He was very professional and I would go back to service my vehicle if he is there. More

He got me in quick get me out quick and car look pretty good afterwards no real issues, but I hate it when I know for put a seat back where I find it good afterwards no real issues, but I hate it when I know for put a seat back where I find it More

They are very professional and when it comes to Ford vehicles, they are experts. They truly care about their customers and always provide options that are best for you. vehicles, they are experts. They truly care about their customers and always provide options that are best for you. More

They were very. Professional, knowledgeable and worked in a timely manner. Service Person was gave great Customer Service. Professional, knowledgeable and worked in a timely manner. Service Person was gave great Customer Service. More

Very good service and they answer all my questions and they are very helpful person they are very helpful person More

Customer-focused demonstrating kindness, professionalism and unwavering respect as as soon as you pull up in the parking lot. and unwavering respect as as soon as you pull up in the parking lot. More