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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.5
3,337 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,337 reviews

October 17, 2025

I dropped my car off for The Works and some recalls. Was finished in a good amount of time. More

by VASQUEZDEBRA1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

I was able to get my car in for some recalls and back in a sufficient amount of time. More

by VASQUEZDEBRA1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

This is the best dealership ever! Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure a More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Huseen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2025

The parts department was closed when I needed a cabin area filter at 3 pm , the service help assist but it still took 2 hours to do a basic oil change . More

by Savannahpadilla2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
October 14, 2025

My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. More

by yolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

My experience with Napleton Ford of Oak Lawn was a good one great team from top to bottom More

by James Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

Service was quick and efficient. I will continue to use this location for service thank you. More

by Shamikarussell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Great customer service, Especially from Tim. He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! More

by tpayton0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Clean, on time, They are some of the nicest people i have r ver dealt with. It is a pleasure dealing with them More

by Rlanduyt
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but More

by Mommalox88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali Huseen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Boros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ristich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy and Ray in service are the only people that have any kind of customer satisfaction