Napleton Ford of Oak Lawn

Tim was thorough and competent. Trust your vehicle with napleton ford and the team they have built Trust your vehicle with napleton ford and the team they have built More

Nice clean fast service I was in and out customer service had get knowledge of recall had get knowledge of recall More

Not sure why after having been getting my gas short bed f250 serviced thru standard service I was told I had to schedule thru the commercial dept and after doing that, when I arrived at the dealership was f250 serviced thru standard service I was told I had to schedule thru the commercial dept and after doing that, when I arrived at the dealership was told they didn’t see where I had an appt. Service adviser Bill P took care of me and he was great, he suggested some maintenance service which I accepted. Work was performed promptly. Good communication. I do realize after service while looking into something that price I was charged for a battery (without installation) was almost twice the price shown on ford.com…that seems sketchy. More

Great job, just expensive without coupons. High taxes too. The discount coupon was supposed to be $78 but I for some reason ended up paying $93. There is also a few recalls I was supposed to g High taxes too. The discount coupon was supposed to be $78 but I for some reason ended up paying $93. There is also a few recalls I was supposed to get but they said they ran out of the replacements. SMH! More

It took two days to figure out what was wrong with my car. Didn’t even give me a straight answer until the battery was installed. Not to fix it but what was wrong. I know every business needs to make m car. Didn’t even give me a straight answer until the battery was installed. Not to fix it but what was wrong. I know every business needs to make money but to charge me est 740 dollars to change a battery is ridiculous. Need to do better for your customers that have been coming here for years with multiple vehicles. Very disappointed. More

We had great service. Much appreciated how quickly and efficient work was done. Thank you Much appreciated how quickly and efficient work was done. Thank you More

JP was very helpful and got me the car I was looking for. I was stressed out about buying a car and he made the whole process easy I was stressed out about buying a car and he made the whole process easy More

Bill Parks excellent service advisor , knowledgeable, smart, and great attitude, thank you Bill Parks for your help. smart, and great attitude, thank you Bill Parks for your help. More

They did a really good job of taking care of the issues with my car. with my car. More

Our salesman Nick was phenomenal ! We got a great deal on a slightly used Ford F150 with a very good price . I told Nick our sales guy what I could afford and what I was looking for, We got a great deal on a slightly used Ford F150 with a very good price . I told Nick our sales guy what I could afford and what I was looking for, and he knocked it out of the park ! There was no sitting around for hours negotiating and playing the normal car sales game . From the time we came test, drove the vehicle and left out of there was less than an hour and a half. Who doesn't want that ! I would highly recommend this dealership and more so our sales guy, Nick ! More