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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.3
3,195 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,195 reviews

August 14, 2025

I love this dealership and they are very friendly and kind. They have good service here. More

by noemicarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

They where Very professional, had good communication, great service, quick and efficient all around awesome experience More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, scheduling
August 14, 2025

Tommy the Service Manager is the best! He took care of my car like it was his own. More

by suzyshovelhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Boros
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

The Work completed in a timely manner. Staff was courteous. Facility was clean and quiet. More

by brokenbonesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
August 13, 2025

Tim was accommodating ensured I was able to leave my car to be serviced by providing transportation home. Communicated once my car was seen/assigned to a technician and was able to assist with my last minut More

by tresperteancade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
August 13, 2025

We dealt with Mitch as our salesman. He could not have been more wonderful. Helped us get exactly what we needed. More

by vroe14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch
August 13, 2025

Salesman Burt and manager Joe were awesome. Great service. Handled everything I asked for. Thank them. More

by dhirschfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Burt and Joe
August 13, 2025

The atmosphere is calm and friendly. A detailed explanation is always provided. A update is provided during service if your vehicle is not ready. The necessary information is received at More

by Battsoaklwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Pierson
August 12, 2025

Easy service procedure and drop off. Fast work, no issues. Would bring vehicle there again for service More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 12, 2025

My salesperson in service was professional and advised me every step in the process of my services. Thank you for great services without the hassle. My service adviser was named David. More

by niecyssweets1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service