
Napleton Ford of Oak Lawn
Oak Lawn, IL
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Took 5 days for them to handle 4 recalls. The tech disconnected our dash cam. Also our car reeked of smoke. In addition they stated they did an inspection and only noticed the rear brakes The tech disconnected our dash cam. Also our car reeked of smoke. In addition they stated they did an inspection and only noticed the rear brakes needed to be replaced. Said nothing about the TPMS malfunction that was lighting up the dash. Will not be going back here for service. More
Very enjoyable experience. The staff was friendly. The usual high pressure tactics didn't exist. Our salesperson 'Jay' was very friendly and helpful. The staff was friendly. The usual high pressure tactics didn't exist. Our salesperson 'Jay' was very friendly and helpful. More
Professional and knowledgeable staff. Clean and safe environment. Service is done efficiently and timely. Great experience. Clean and safe environment. Service is done efficiently and timely. Great experience. More
The service manager, Matt, at Napeton Ford in Oak Lawn was a great help in solving our new car's air conditioning that went out. The Napleton Fird Team, led by Manager Matt, was able to resolve our proble was a great help in solving our new car's air conditioning that went out. The Napleton Fird Team, led by Manager Matt, was able to resolve our problem quickly! Matt and the Napleton Ford Team are someone you can count on! In today's fast-paced world of false promises and putting the almighty dollar first, it's nice to do business with an establishment that genuinely has people who listen and put you first! More