Napleton Ford of Oak Lawn - Service Center

The service representative was kind and considerate. . I appreciated being cared for despite the fact I didn’t have an appointment . I appreciated being cared for despite the fact I didn’t have an appointment More

Good experience, the gentleman who checked me in was friendly and service was done timely. friendly and service was done timely. More

The staff, especially Tim, was always very helpful and pleasant to deal with. Made my time a great experience pleasant to deal with. Made my time a great experience More

I’ve been having trouble with my car for months I’ve been taking to the dealership for months they said there’s nothing they can do about they return my car not fixed it now I’m getting nervous every time I’ taking to the dealership for months they said there’s nothing they can do about they return my car not fixed it now I’m getting nervous every time I’m driving my new car. We bought the insurance for you can fix my car. BUT NOBODY IS LISTENING. It’s looks like my money it don’t count YOU. I will like to communicate with someone responsible about this matter. More

Brought my Explorer is for an issue with a knock when turning. Great communication and fixed the issue. Unfortunately the sound came and back and when I called they were right on it. They even picked my turning. Great communication and fixed the issue. Unfortunately the sound came and back and when I called they were right on it. They even picked my vehicle up from my house and dropped it off when done. Great job. Issue is gone and service was amazing. More

Tim Harris was very helpful. He found out for me my repairs were covered under recall. Seems they were short on service men my time. He found out for me my repairs were covered under recall. Seems they were short on service men my time. More

Friendly staff, thorough service, quality oil change, tire rotation, slightly delayed, professional, attentive, satisfying, efficient, careful, clean, reliable, courteous, detailed, reassuring. tire rotation, slightly delayed, professional, attentive, satisfying, efficient, careful, clean, reliable, courteous, detailed, reassuring. More

This dealer offers fast friendly service. The service team is well organized, very thorough, and professional. The service team is well organized, very thorough, and professional. More

Very helpful and curtis. did the work in a timely period. The place is clean and comfortable..would recommend to friends. did the work in a timely period. The place is clean and comfortable..would recommend to friends. More

The service it's very good. The waiting area not so nice. The service provider. Was very honest. The waiting area not so nice. The service provider. Was very honest. More