Napleton Ford of Oak Lawn - Service Center

This low life that you have as an employee, should be fired for the disgusting remark he left on social media about a man that was assassinated! Shame on management for keeping him as an employee to repr fired for the disgusting remark he left on social media about a man that was assassinated! Shame on management for keeping him as an employee to represent your company. Word of mouth is getting out there, and you WILL lose business of many!! More

Tim tge service advisor was very helpful and professional. The work on the vehicle was done completely professional. The work on the vehicle was done completely More

From start to finish, their service managers (David) and team were all great. Dropped off my truck in the am for a tuneup, radiator flush, new tires and brakes - got it back later the same day. The truck dr team were all great. Dropped off my truck in the am for a tuneup, radiator flush, new tires and brakes - got it back later the same day. The truck drives like it’s brand new!! More

I dont like they keep your car for weeks at a time and can't give you a loner car it's sad. can't give you a loner car it's sad. More

The staff there is great. They really take good care of My 2018 G. Thank you so much. I would recommend them to anyone. They really take good care of My 2018 G. Thank you so much. I would recommend them to anyone. More

Nice and clean (except for the bathroom), well lit, decent WiFi. Jay Sweis is great! decent WiFi. Jay Sweis is great! More

Even though he was working alone, Bill took care me, got a porter to transport home and back to the dealership to pick-up my vehicle. a porter to transport home and back to the dealership to pick-up my vehicle. More

Anthony Malloy was great. I was in and out fast. Pleasure to work with him. I was in and out fast. Pleasure to work with him. More

Customer service was great, kudos to Tommy, the wait wasn’t great but I understand the delay due to the Insurance Company. I would definitely comeback. wasn’t great but I understand the delay due to the Insurance Company. I would definitely comeback. More

I went to Napleton Ford to have my oil changed. My service advisor was Tim Harris. Tim greeted me promptly when I pulled my car in. He asked what I need help with, I gave him the info that I had an My service advisor was Tim Harris. Tim greeted me promptly when I pulled my car in. He asked what I need help with, I gave him the info that I had an appointment for a oil change. Tim informed of the different oil changes that were offered I chose one. I was then informed that my vehicle would be taken care of so I surrendered the key. I then took a seat in the waiting area and about a hour later was ready to leave. My experience from beginning to end was great and Tim was very pleasant my interaction with him makes me want to return for any other services I need. Thanks Tim More