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Napleton's River Oaks Honda

Lansing, IL

4.8
1,198 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
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17220 Torrence Ave

Lansing, IL

60438

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Showing 1,198 reviews

October 31, 2017

Easy fast first experience It was my first time buying a car and I had a awesome sales man Demitris . He made everything easy and quick as possible . I will recommend friends ! More

by Mynicaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demitris
October 31, 2017

Mr.J. Parham and the team made the experience great. Wanted to look at the Honda H R V and started looking at other cars and found that what I wanted was the C R V.. With the of my salesman I got the bes More

by David Robinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

The best in town I've been a customer of River Oaks Honda for over 10 years. My experience with every car I ever had was because of one man, Demetrius Rudd. He is th More

by Krystal.Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Rudd
October 31, 2017

Very friendly and got me in car I wanted Fast sales people are nice and didn't waste your time like other dealers got me in and out with the car I wanted best More

by Zerry Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

The service at the dealership It’s was excellent, quick, and worth my time. The salesman was wonderful, very pleasant and polite. The atmosphere was great and I would recommend you More

by Bettyboop38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

AMAZING The team at this dealership is amazing !!! they were very helpful and friendly and got me into the perfect vehicle i would like to especially thank my More

by Jay Bernard
Recommend Dealer
Yes
Employees Worked With
Lacee Ealom
October 31, 2017

Great experience. My experience was Michael was unlike any other sales man. He was very patience with me, regarding the car process. Not only was he patience, but he to More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

Awesome Demetrius was very knowledgeable, took care of me answered all my questions, if your planning on buying a car go see Demetrius awesome customer servi More

by Do wat u luv, luv wat u do
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Rudd
October 30, 2017

please with service Hey Jeff thanks for the amazing service you provided. I will recommand you to any one. Im enjoying my truck. You gave a good day More

by lil donny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2017

Awesome experience! It was my first time buying a car and Oliver made it an awesome experience. I really enjoyed the time I spent at Napleton. If you need a new car, go t More

by PatriciaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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