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Napoli Kia

Milford, CT

4.4
1,966 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,966 reviews

November 28, 2022

Everyone was very nice. I was told it would take 1 1/2 hours and it did. I appreciated the honesty More

by Irene
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Napoli Kia responded

Thanks for sharing your experience, Irene! It was a pleasure having you visit us here at Napoli Kia and we hope to see you again in the future!

November 26, 2022

I very pleased with the service ,especially today with the new techniques to see what they doing More

by Andros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Napoli Kia responded

Thanks for the fantastic feedback, Andros! We're grateful for your support and look forward to your next visit with us here at Napoli Kia!

November 25, 2022

I have used Napoli Kia numerous times, I have always been satisfied. Scheduling is easy, they’re generally pretty quick, and I find the prices to be reasonable in comparison to others. More

by RACHELCROSBY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Napoli Kia responded

Thank you for being a Napoli Kia customer! We're grateful for your support and look forward to your next visit!

November 25, 2022

My salesman was easy to be with. .. my rating is because I was very unhappy with the ridiculous mark up from sticker price More

by Jammie
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Tiago
Nov 25, 2022 -

Napoli Kia responded

Hi Jammie, We're sorry to hear about this and assure you that we take this feedback seriously. We want to help resolve these concerns and help make the deal happen for you. Please reach out at your earliest convenience to discuss this with us in detail. Thank you, Salvatore Liuzzo - General Sales Manager - 203-787-5850

November 25, 2022

Everyone was really nice. I didn’t have to wait too long for my car . They had a nice waiting room. More

by Tbelline80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Napoli Kia responded

Thank you! We're glad you had a positive service visit at Napoli Kia!

November 24, 2022

My experience was nothing short of amazing, everyone was so warm and friendly, but most importantly efficient. More

by Cheynelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Napoli Kia responded

Thank you for the kind feedback! It was a pleasure having you visit us here at Napoli Kia and we hope to see you again in the future. Take care!

November 24, 2022

Good customer service, fast and knowledgeable of their work.They were punctual and informative. Very pleasant. More

by cherylreedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Napoli Kia responded

Thank you for rating Napoli Kia five stars, Cheryl! We look forward to seeing you again next time!

November 23, 2022

Josh is the best, he is excellent with follow ups and extremely polite and customer focused. He is very knowledgeable about his function. More

by TCAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Napoli Kia responded

Thanks for the five stars! We're honored to hear that Josh could assist you during your visit with us here at Napoli Kia. We hope to see you back!

November 22, 2022

I told the person who made my appointment that I had to be somewhere by 11:30. He gave me an 8:30 appointment and said I would be out in 1 hour. It took 2 hours and instead of being able to go home before More

by SALLIE0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Napoli Kia responded

Hi Sallie, I'm sorry that the service went over the estimated time. We appreciate your purchase and hope to provide you with a quicker appointment next time! -Napoli Kia

November 22, 2022

The staff was courteous and gets you in and out as best they can. Great team. Josh was great. More

by KGIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Nov 23, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback! We appreciate you trusting Josh & the Napoli Kia team with your business and hope we have the opportunity to work with you again in the future!

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