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Napoli Kia

Milford, CT

4.5
1,970 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,970 reviews

November 13, 2022

I had a great experience overall. Ita fun to see all the cool old cars. Very clean, and Dave, Ashley, and Maurice were amazing 👏 More

by Rachel.v42711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice
Nov 15, 2022 -

Napoli Kia responded

Thank you for visiting Napoli Kia, Rachel! Dave, Ashley, Maurice & the rest of the team hope to see you again in the future!

November 12, 2022

Everyone I dealt with was very friendly, helpful and courteous. Great customer service..thank you. The end More

by laguck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Napoli Kia responded

We appreciate your kind words and five-star rating for the Napoli Kia team! We look forward to assisting you again next time! Thank you!

November 11, 2022

Our salesman was excellent. The parts and service departments were a little bit disorganized. Overall, not bad. More

by DOUGJWRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Napoli Kia responded

Thank you for sharing your honest review! We look forward to seeing you next time, Doug! -Napoli Kia

November 11, 2022

This dealership is reliable and prompt with their service. I highly recommend them for sales and repairs. More

by josedepina30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Napoli Kia responded

Thank you for trusting the Napoli Kia team with your automotive needs! We appreciate your loyal business and look forward to your next visit!

November 10, 2022

Service drive workers need to be attentive! When I arrived there was no one to great me More

by Aalicea149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Napoli Kia responded

Hi Aalicea, We understand your frustration and appreciate your patience with us as we continue to experience unprecedented challenges. We hope that we can have an opportunity to hear more about your experience so we can better address these concerns and regain your confidence in us. Please reach out if you have time. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

November 09, 2022

Good service all around and was given a ride home as I had no transportation More

by LINDA_DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Napoli Kia responded

We're glad we could help, Linda! Thank you for choosing Napoli Kia!

November 09, 2022

Napoli Kia is great place to get your new vehicle. Very efficiently running. Staff is very nice, trying to accommodate everyone's needs superbly. Especially Mr. Napoli and Dave DeMateo as well as oth More

by Alena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Napoli Kia responded

We're so appreciative of this great five-star review, Alena! We hope that you continue to come to visit Dave and the entire Napoli Kia team again! Thank you!

November 08, 2022

Went in for two recalls and an oil change. Was not told the new price for an oil change because they put synthetic oil in my car now. I knew it would’ve been around $35 for an oil change and n More

by CCFONTANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Napoli Kia responded

Hello - we're sorry that we did not provide you with clear communication regarding your oil change. If you wish to discuss this further, feel free to reach out to our team.

November 08, 2022

Very warm and friendly environment with knowledgeable employees, I had an amazing experience. Best of all i got vehicle i wanted More

by Cheynelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Napoli Kia responded

We appreciate you taking the time to leave us your kind review, Cheynelle! We're so glad you feel confident coming to Napoli Kia and look forward to seeing you again! Thank you!

November 07, 2022

This is my second time using Napoli Kia and having the outstanding assistance of Dave! I swear Dave knows me better then I know myself! He actually listens to you and helps you get exactly what you are lo More

by Jocelynn G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Napoli Kia responded

Dave and Napoli Kia are grateful to you for being part of the family, Jocelynn! We appreciate your great five-star review and are happy to hear that we made this visit less stressful! We look forward to seeing you again next time! Thank you!

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