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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.5
1,459 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,459 reviews

December 22, 2023

Service was performed on time, in the estimated time allotted. I am satisfied with the workmanship of the installation. More

by rs86years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Napoli Kia responded

Hi RS! We're glad to know that you found our service timely and satisfactory at Napoli Kia. We always aim for efficient workmanship, so it's great to see we hit the mark! Thanks for your feedback.

Helpful
December 20, 2023

Mycar's been there for three days and I haven't heard nothing about it More

by ansoniajets
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Napoli Kia responded

Thank you for reaching out. If you could please contact me directly, I'd be happy to look into this situation further for you. Respectfully, Reuben Burgos - Service Director - 203-787-5850

Helpful
December 19, 2023

Service was efficient, affordable and within a reasonable wait time. Video showed service. They washed my car. More

by JANRUS2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Napoli Kia responded

We're glad to know you found our service at Napoli Kia efficient and affordable. It's great that the video feature was helpful, too! Thanks for choosing us for your car needs.

Helpful
December 16, 2023

Very helpful and communicated well. She really helped me explain everything and knows her stuff. More

by ckolorey
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 18, 2023 -

Napoli Kia responded

Hi C Kolorey! Thank you so much for your kind words! We're thrilled to hear that we can assist you effectively and provide the information you need at Napoli Kia. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help!

Helpful
December 16, 2023

Marissa and the entire team at Napoli Kia is fantastic! Marissa and the entire team at Napoli Kia is fantastic! They always make my service visits go smoothly. More

by ILLG1
Recommend Dealer
Yes
Employees Worked With
Service Advisor Marissa
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Dec 18, 2023 -

Napoli Kia responded

We're delighted to know that Marissa and the rest of our team at Napoli Kia have been able to make your service visits smooth! Thanks for sharing this positive feedback.

Helpful
December 16, 2023

Courtney in service was great to work with and very responsive all others were very pleasant to work with also. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Dec 18, 2023 -

Napoli Kia responded

Hi Ron! We're glad to know that Courtney and the rest of our team at Napoli Kia provided you with great service. Thanks for sharing your experience!

Helpful
December 14, 2023

Friendly, fast and efficient! Everyone there always makes you feel appreciated, and they do a great job. More

by lennyprion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Dec 14, 2023 -

Napoli Kia responded

Hi Lenny! We're delighted to know that you felt appreciated and had a great experience at Napoli Kia. Thanks for the kind words!

Helpful
December 13, 2023

Wonderfully efficient and friendly service Wonderfully efficient service and friendly staff that helped me with my every need. More

by aquaalpha19
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 13, 2023 -

aquaalpha19 responded

Wonderfully efficient and friendly service Wonderfully efficient service and friendly staff that helped me with my every need.

Dec 14, 2023 -

Napoli Kia responded

We're glad to know you had a wonderful service experience with our team at Napoli Kia! Thanks for the review, and let us know if there's anything else we can assist you with! Safe travels!

Helpful
December 12, 2023

Very good energy when I purchased my vehicle . .didn't feel like give me money and leave More

by Isaac Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bennett, Dionis
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Dec 12, 2023 -

Napoli Kia responded

Hey Isaac, thank you for sharing your great vehicle purchase experience with us at Napoli Kia! We'll see you next time! Have a great ride!

Helpful
December 12, 2023

The people there are always friendly and efficient. The process is seamless and organized and I'm always satisfied with my service. More

by bjacks1203
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Dec 12, 2023 -

Napoli Kia responded

We're delighted to know that you've had consistently positive experiences with us here at Napoli Kia. Our team works hard to ensure a seamless and efficient process for all our customers. Thanks for your feedback!

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