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Napoli Kia
Milford, CT
1,436 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
December 12, 2023
It was fine overall. The technology of seeing video from mechanic is interesting. But the interactions with staff is friendly but stand off ish. Like they are just focuse The technology of seeing video from mechanic is interesting. But the interactions with staff is friendly but stand off ish. Like they are just focused on not being held responsible for anything. They should have more flexibility to discount an item or service to give the customer a feeling of empathy and partnership. Instead of just telling you an outrageous price and staying quiet while you mention concerns. More
by Marc421
Verified Customer
Helpful December 09, 2023
Everyone I encountered at Napoli kia was more than eager to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was amazing for both new and preowned.. Sales rep Alex was A number one! Alex arranged for test a drive for three different models which culminated i1n my pitching my Kia soul. More
by scootersplusct
Employees Worked With
December 09, 2023
it was a terrific experience. I always like working with Napoli here. This is my fifth vehicle I purchased here. I always like working with Napoli here. This is my fifth vehicle I purchased here. More
by DENISFIDALGO
December 09, 2023
For a first time oil change on my new car it was a very pleasant experience. Looking forward to seeing you soon! pleasant experience. Looking forward to seeing you soon! More
by nanooksevero
December 08, 2023
Excessive labor fees were not disclosed. For a 30k service and rear brake pads, $1300! I’ll never service my vehicle here again. For a 30k service and rear brake pads, $1300! I’ll never service my vehicle here again. More
by dvast
Employees Worked With
I don’t know the persons name.
December 08, 2023
Great services. Excellent workers. I am always satisfied with services at Napoli Kia. I will always service my career at this dealership. Excellent workers. I am always satisfied with services at Napoli Kia. I will always service my career at this dealership. More
by TAMTJULIET
Employees Worked With
Marissa. Her service was excellent.
December 08, 2023
Outstanding. Everyone is professional, courteous, patient, friendly, and it felt like one big family. This is my fourth car purchase from Napoli, and I would buy Everyone is professional, courteous, patient, friendly, and it felt like one big family. This is my fourth car purchase from Napoli, and I would buy there again. More
by ROBINUNGARO
Employees Worked With
Juan
December 07, 2023
It was nice and Friendly. They got me out on time that I do lol and they also wash my car. It was very nice and clean. They got me out on time that I do lol and they also wash my car. It was very nice and clean. More
by BeaCroswell.
