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Napoli Kia
Milford, CT
2,821 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,821 reviews
May 07, 2026
Very pleasant fast service and reliable time frame This company has went above and beyond there service to make sure my car which has a intoxilizer device and let me stay near my car to blow just so I can company has went above and beyond there service to make sure my car which has a intoxilizer device and let me stay near my car to blow just so I can gat the work I appreciate there service thanks LTOYA More
by Torybell203
Verified CustomerEmployees Worked With
Courtney
May 07, 2026
Brought car in for routine oil change and tire rotation. All went smoothly. Very happy with the service I received. Only thing that was not pleasant for me was the customer lounge - it smells strongly of ru All went smoothly. Very happy with the service I received. Only thing that was not pleasant for me was the customer lounge - it smells strongly of rubber and oil and I'm particularly sensitive to smells - so I just went outside to wait - the parking lot was freshly paved so I had to deal with the creosote smell, but at least it was outside and windy! In retrospect, maybe the smell inside was actually the tar from outside that seeped in??? Anyway - wouldn't have been a problem for most people, I'm sure. More
by SHERRA.REGO
Employees Worked With
Very friendly and efficient service assistant - I don't recall her name...
May 06, 2026
It went extremely smooth. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. More
by christopherdigioia63
May 04, 2026
Time frame for waiting for service (recall) was about 1 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. More
by LOGAN.LOGIE01
Employees Worked With
May 01, 2026
I picked up the vehicle and things don't work as they should. Now I am inconvenienced by having to come back for repairs and I will not have a vehicle. Definitely not happy. should. Now I am inconvenienced by having to come back for repairs and I will not have a vehicle. Definitely not happy. More
by Jmariconde
