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Napoli Kia
Milford, CT
2,829 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,829 reviews
December 15, 2025
Attention to detail was not followed thru . The Staff needs to pay attention thoroughly instead of rushing to finish. The Staff needs to pay attention thoroughly instead of rushing to finish. More
by DAV83088
Verified Customer
December 14, 2025
Took WAY TOO LONG (3 hours ? ?????) oil change, tranny fluid change, and back wiper blade install .... WAY TOO LONG !!! My time is just as important as their time and 3 hours is u ?????) oil change, tranny fluid change, and back wiper blade install .... WAY TOO LONG !!! My time is just as important as their time and 3 hours is unacceptable! The only positive outcome is Courtney because she is caring, helpful, and very professional! I will have to think twice before returning for my next oil change More
by ksteinberg
Employees Worked With
Courtney
December 14, 2025
Truly amazing and outstanding The service is truly amazing and everything else is outstanding overall, no one comes close to this car company amazing and everything else is outstanding overall, no one comes close to this car company More
by Nevetolate
December 14, 2025
Truly amazing and outstanding The service is truly amazing and everything else is outstanding overall, no one comes close to this car company amazing and everything else is outstanding overall, no one comes close to this car company More
by Nevetolate
December 13, 2025
Was what I had expected, needs were met all way around Jen in Kia service is terrific Jen in Kia service is terrific More
by Frisco9454
December 13, 2025
They are excellent in all they do. I like the pleasant atmosphere, the speed at which the work on my car was done along with the clear video sent to me showing the inspection of my veh I like the pleasant atmosphere, the speed at which the work on my car was done along with the clear video sent to me showing the inspection of my vehicle. More
by TAMTJULIET
Employees Worked With
Marrisa
December 13, 2025
Awesome always never pushy or hounding you down i will only buy my cars from there. only buy my cars from there. More
by christinetinnes8
December 12, 2025
Marissa was outstanding. Excellent customer service keeping me informed of the repairs. She answered all of my questions and concerns. She was exceptional - please tell her! Excellent customer service keeping me informed of the repairs. She answered all of my questions and concerns. She was exceptional - please tell her! More
by Sportage
Employees Worked With
Marissa
