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Napoli Kia
Milford, CT
1,954 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,954 reviews
November 03, 2023
Jennifer was excellent. She listened to me explain what was going on with my car and got me in quickly, I am new to the area and skeptical when it comes to dealerships aft She listened to me explain what was going on with my car and got me in quickly, I am new to the area and skeptical when it comes to dealerships after having gone to my local one for 15 years. However the service was great and through. I will be back!!! Thank you!! More
by Spercival1
Verified Customer
October 31, 2023
Awesome Dave DiMatteo was kind and patient with me. Highly recommend him. Made buying a car easy and stressless. No pressure listened to what I was looking for and completely nailed it. Customer fo Highly recommend him. Made buying a car easy and stressless. No pressure listened to what I was looking for and completely nailed it. Customer for life and this is my first Kia. Couldn't ask for a better person to work with. More
by Jodiloch
October 31, 2023
My car was worked on in a timely manner. I had no problems. Thank you very much. I had no problems. Thank you very much. More
by franklinjones2536
Employees Worked With
October 31, 2023
I país Almost 6000 for a engine repair , pick up the car same day engine problems bring back and they said sorry now is another problem fuel pump $2000.00 same day engine problems bring back and they said sorry now is another problem fuel pump $2000.00 More
by David
Employees Worked With
October 31, 2023
Dropped it off for some work and recalls great communication the whole time. Brought me home as I didn't have a ride which was excellent. Picked up the car without problems. Very happy with the wo communication the whole time. Brought me home as I didn't have a ride which was excellent. Picked up the car without problems. Very happy with the work that was completed. Thank you. More
by SHELTONCT
October 31, 2023
It is difficult to enter and exit the parking lot of the dealership. The leather on my steering wheel was damaged during the service. dealership. The leather on my steering wheel was damaged during the service. More
by NICOLINAMESSORE
October 28, 2023
After the oil change we were advised tire rotation needs to be done, well why wasn’t it done with the oil change. The staff hold grudge if you give them a feedback. The sensor was not reset it still says se to be done, well why wasn’t it done with the oil change. The staff hold grudge if you give them a feedback. The sensor was not reset it still says servicing required. So I have to get another silly appointment. More
by Malikswati19
October 28, 2023
The experience and the engagement was welcoming. I would definitely refer the dealership to others. I would definitely refer the dealership to others. More
by jlmco203
October 27, 2023
Nice facility, but didn’t feel like the service staff wanted to hear the details of my concern. They just wanted me to accept that everything was working appropriately even though I didn’t feel the same. wanted to hear the details of my concern. They just wanted me to accept that everything was working appropriately even though I didn’t feel the same. Left frustrated and felt it was a waste of time, especially as my vehicle sat idle in the back service lot for about an hour. More
by kcharb
