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Napoli Kia
Milford, CT
1,936 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,936 reviews
August 29, 2023
Great job! I love doing with Napoli Kia. Great prices. Very friendly and also they knows there job! I love doing with Napoli Kia. Great prices. Very friendly and also they knows there job! More
by Lorenzo
Verified Customer
August 28, 2023
Things went smoothly. The car was priced fairly so I didn’t haggle. Car was detailed very well. Denis was a pro. The car was priced fairly so I didn’t haggle. Car was detailed very well. Denis was a pro. More
by cedilla0_scuba
Employees Worked With
August 28, 2023
Trevor worked with me with my trade in and on new lease payments are lower. payments are lower. More
by Anna
August 25, 2023
The staff was very professional and friendly. I will definitely will recommend Kia dealership for service. I will definitely will recommend Kia dealership for service. More
by williamspatsy0622
Employees Worked With
August 21, 2023
Very accommodating and prompt, attentive service. Service with a smile while asking what needs are Service with a smile while asking what needs are More
by WAYNEROBERSTON
Employees Worked With
August 19, 2023
They were polite and helpful and they were accommodating they fixed my car in a timely manner I was very pleased they fixed my car in a timely manner I was very pleased More
by FUNNYSTARUS
Employees Worked With
August 19, 2023
Didn’t choose was towed there. Would we chose again absolutely NOT. We have never had such a horrible experience in our lives. I have posted on numerous social media sites that we Would we chose again absolutely NOT. We have never had such a horrible experience in our lives. I have posted on numerous social media sites that we had zero or false communication and unfortunately we are now questioning everything they say and do there. They had a 2013 with 80k and assured upon tow they do “500 of these engines a week”. It appears they quote inaccurately. I’m now requested by Kia Corporate to “get a second opinion “. A month and a half without a car. More
by Dlsrd
August 18, 2023
Fantastic service, knowledgeable, respect for customer, friendly, like the explanatory videos from technician. Jennifer is fantastic. Kevin, my mechanic very thorough. Definitely excellent service in ev friendly, like the explanatory videos from technician. Jennifer is fantastic. Kevin, my mechanic very thorough. Definitely excellent service in every way. Thanks More
by DIANATEDDY1
Employees Worked With
August 15, 2023
Excellent Price for Service. Better then local shops. OEM parts and Kia warrantee. Have been using them for 7 1/2 yrs and never disappointed. Better then local shops. OEM parts and Kia warrantee. Have been using them for 7 1/2 yrs and never disappointed. More
by TJWESTERMAN
Employees Worked With
