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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.4
1,959 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,959 reviews

May 02, 2023

Service was easy to schedule. Work was completed in a timely manner as I waited for car. I have used them for many years as a return customer. I will be using them whenever I ne More

by TJWESTERMAN
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Napoli Kia responded

We appreciate you choosing Napoli Kia and are happy you enjoyed our easy scheduling process. Quick and efficient service is always a top priority for us, so we're happy to hear that the work was completed in a timely manner. We value your loyalty as a return customer. Thank you!

May 02, 2023

They fixed an intermittent starting problem that was on going for months thank you very much. More

by Kimanglace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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May 04, 2023 -

Napoli Kia responded

We're so glad we could resolve your issue! Thanks for trusting the Napoli Kia team with your business and please don't hesitate to reach out if there's anything else we can do for you!

April 28, 2023

Great service friendly glad they inspect my vehicle. Ease of making an appointment. Love coupons in the mail for oil changes. More

by MICPOPIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Napoli Kia responded

We're thrilled to see that our team provided great and friendly service while inspecting your vehicle. It's fantastic to know you found making an appointment easy and appreciate the coupons we send in the mail for oil changes! We hope to see you soon! Thank you! - Napoli Kia

April 28, 2023

I thought the service at Napoli Ikea was great and the text were professional and courteous. More

by FMARTIN1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Napoli Kia responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Napoli Kia and hope to see you again next time!

April 25, 2023

I came for service on my car. I was pleased with Peter. My car was ready within the time he stated. He was very pleasant and made me feel comfortable. More

by evMissyelynmcbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Apr 26, 2023 -

Napoli Kia responded

We're thrilled to hear that Peter provided you with a pleasant and timely service experience, Missy! It's always our goal to ensure our customers feel comfortable while they wait and we're happy to succeed this time! Thank you for choosing Napoli Kia!

April 25, 2023

The service is amazing they are skilled and did their job a timely matter thank you More

by BIAGIALEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Napoli Kia responded

We're glad our service team made the visit great for you! Thank you for coming to Napoli Kia!

April 22, 2023

Very pleased with the way things were handled. Peter was excellent with my surprise problem . More

by jweston1517@gmail.com
Recommend Dealer
Yes
Employees Worked With
Worked with Peter and he was great.
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Apr 25, 2023 -

Napoli Kia responded

Peter and the team are glad your visit earned us five stars! We hope you visit us for your next routine appointment! Thank you! - Napoli Kia

April 21, 2023

Great service anytime that I bring my car to the dealer. Definitely appreciate the service More

by Sjohnson6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Napoli Kia responded

We appreciate you choosing Napoli Kia for your service needs! Thank you for taking the time to share this kind feedback with us!

April 18, 2023

Everyone we dealt with was friendly, professional and very helpful. The information provided helped us to make our decision. More

by Dspec01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Svc dept -Josh
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Apr 19, 2023 -

Napoli Kia responded

We're thrilled to hear that our team was able to provide you with the information you needed to make a decision! Thank you for your kind words and for choosing our business! - Napoli Kia

April 17, 2023

It was a 2 hour oil change. Professional and thorough but took longer than initially expected. More

by Feeleydb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Napoli Kia responded

Thank you for taking the time to leave us a review. We appreciate your patience during your visit and hope we have the opportunity to provide you with a more efficient experience in the future. Take care and thanks again, from all of us here at Napoli Kia!

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