Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
1,961 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,961 reviews
March 12, 2023
They don't do a good job on inspecting your car during service/ oil changes. service/ oil changes. More
by Biggmacc1
Verified Customer
March 11, 2023
Is clean n service dept sales people are professional n help you with your problems help you with your problems More
by ANA.CONCEPCION2000
March 11, 2023
Jennifer is the reason I bring my car back to Milford Kia for service! She is extremely knowledgeable and trustworthy! Her customer service skills are second to none! If I could rate her a 10 I would! for service! She is extremely knowledgeable and trustworthy! Her customer service skills are second to none! If I could rate her a 10 I would! More
by SANDIE.CROCKER
Employees Worked With
March 08, 2023
Great customer services, informative and very detailed. Amazed and surprised on the video sent of my car. Amazed and surprised on the video sent of my car. More
by Happy Customer
March 04, 2023
See my previous comments about the service work on two of my cars that were serviced my cars that were serviced More
by Tombleeks
March 03, 2023
Lack of follow up by the service manager. High turnover rate leading to a lack of technical expertise. High turnover rate leading to a lack of technical expertise. More
by FRENZ
March 03, 2023
Was super easy to get to and the workers were nice! Checked everything, even more than just my oil! Checked everything, even more than just my oil! More
by Eric
Employees Worked With
March 02, 2023
Great service they have good staff (Jennifer) i would definitely bring the car again for service definitely bring the car again for service More
by CHACON21BBV
Employees Worked With
March 01, 2023
Did not answer questions and gave mostly a run around when looking for information. Not the experience that I expected or hoped for. when looking for information. Not the experience that I expected or hoped for. More
by cdlblaze
Employees Worked With
March 01, 2023
I was pleased woth the service and how the repairs were handled. (Pete) attention to detail was great. The only flaw that the repairs that were done did not fix the original sound or bang i hear on the le handled. (Pete) attention to detail was great. The only flaw that the repairs that were done did not fix the original sound or bang i hear on the left side passenger side! More
by Mymuma
