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Napoli Kia
Milford, CT
1,963 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,963 reviews
January 28, 2023
I want to thank the employees of Kia for getting my car back on the road. The staff has treated me well and always kept me up to date on what was going on. back on the road. The staff has treated me well and always kept me up to date on what was going on. More
by Dhenry
Verified CustomerEmployees Worked With
Marissa
January 24, 2023
I was delighted with the costumer service I received. knowing that I was a first time car owner with not so the best credit …Alex was my sales rep it took him some time to find what matches my spending am knowing that I was a first time car owner with not so the best credit …Alex was my sales rep it took him some time to find what matches my spending amount. Wonderful team with at Kia!.. I will always give my friends and family advice to check kia for their new Vehicle. #KIA💐🙏❤️ More
by Theresa
January 24, 2023
Jennifer is the best. She always goes above and beyond to make us feel like people- not just paying customers. She always goes above and beyond to make us feel like people- not just paying customers. More
by blinskys1
Employees Worked With
January 20, 2023
Provided great service by sending me a video letting me know what repairs needed to be made. Also explained everything thoroughly. Very friendly and kind. know what repairs needed to be made. Also explained everything thoroughly. Very friendly and kind. More
by Pinkee67
January 18, 2023
Brought my Sportage in for an airbag recall. Appointment was on time and Service kept me informed of the progress. So far, very happily with the Service staff. Appointment was on time and Service kept me informed of the progress. So far, very happily with the Service staff. More
by nmacero
Employees Worked With
Jennifer Guarnieri
January 16, 2023
I refuse to go anywhere else. This is the best dealership out there. From Sales to service they all get 5 stars. Jennifer is the BEST service department rep there is and Denis is This is the best dealership out there. From Sales to service they all get 5 stars. Jennifer is the BEST service department rep there is and Denis is the BEST sales reo there is. The entire company is great, but I've had such great experience with them both. Please ask for them! More
by Rcruz
January 15, 2023
Service department at this dealership has always been kind and friendly willing to give their best to customers needs kind and friendly willing to give their best to customers needs More
by Lynn Cyrus876
January 10, 2023
Everything was smooth, it was quick and the way they send you a video of your car was great you a video of your car was great More
by Jniev1
January 10, 2023
Service procedures was great and the Service rider Jennifer Rios was excellent After I picked up the vehicle the fallow up by the service department is also very professional Thank you Jennifer Rios was excellent After I picked up the vehicle the fallow up by the service department is also very professional Thank you More
by keklike
Employees Worked With
January 09, 2023
The experience was great overall. From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli be From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli because of the professionalism and patience shown to us. I will definitely recommend anyone I know to go here first! We truly appreciate everyone and there efforts. More
by coachcarolina
Employees Worked With
