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Napoli Kia
Milford, CT
1,966 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,966 reviews
January 10, 2023
Everything was smooth, it was quick and the way they send you a video of your car was great you a video of your car was great More
by Jniev1
Verified Customer
January 10, 2023
Service procedures was great and the Service rider Jennifer Rios was excellent After I picked up the vehicle the fallow up by the service department is also very professional Thank you Jennifer Rios was excellent After I picked up the vehicle the fallow up by the service department is also very professional Thank you More
by keklike
Employees Worked With
January 09, 2023
The experience was great overall. From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli be From walking into the dealership and being met with a smile. Everyone was so eager to help. We went to several dealerships and came back to Napoli because of the professionalism and patience shown to us. I will definitely recommend anyone I know to go here first! We truly appreciate everyone and there efforts. More
by coachcarolina
Employees Worked With
January 09, 2023
Had a great experience from purchasing our car to even getting oil changes done! Will be using them again! getting oil changes done! Will be using them again! More
by CHARLES.B.HULSIZER
January 04, 2023
Love this dealership! Kind humans, great cars, and pets out back! What more does anyone need? My Kia Soul is the very best car i’ve ever owned, hands down. Kind humans, great cars, and pets out back! What more does anyone need? My Kia Soul is the very best car i’ve ever owned, hands down. More
by karyn626
January 04, 2023
Every visit to the dealership I experience Polite people. Great service. The place is always clean. This is where I purchased my vehicle years ago and I made the right choice to continue business with them. Great service. The place is always clean. This is where I purchased my vehicle years ago and I made the right choice to continue business with them. More
by Sheamar anderson
January 03, 2023
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by GOTHIK79
Employees Worked With
December 28, 2022
Waited 2 hours and 30 minutes for a scheduled oil change. Was told an hour and no one had the courtesy to give me an update on why it was taking longer than an hour to get a simple oil change Was told an hour and no one had the courtesy to give me an update on why it was taking longer than an hour to get a simple oil change More
by hellokitty007
Employees Worked With
Joshua
December 27, 2022
We brought our car in two times for an oil leak paid a lot of money, had to bring it in a third time cause oil was leaking out quickly. They admitted screwing it up! lot of money, had to bring it in a third time cause oil was leaking out quickly. They admitted screwing it up! More
by donnietg63
