Napoli Kia

I took the car for service the person that took care of me was very nice and she told me the job will be done in a hour and it was done fast and that it was nice that I didn’t had to wait to long for the s me was very nice and she told me the job will be done in a hour and it was done fast and that it was nice that I didn’t had to wait to long for the service. Thank you for everything and have a wonderful Happy new year and Merry Christmas to everyone one in the dealer of Napoli kia. More

The very best in quality and service, thank you for everything. See you next time everything. See you next time More

Great customer service and was very help and was able to answer my questions I will be let in my friends know about your car, please answer my questions I will be let in my friends know about your car, please More

Prompt friendly service. Drop off service was good and helpful. Will be back next service requirements Drop off service was good and helpful. Will be back next service requirements More

The service at this dealership was great. Very professional and informational. Very detailed in their explanations. Very professional and informational. Very detailed in their explanations. More

Very professional and pleasant. Didn’t give 5 stars because it’s a bit of a long wait but they do let you know ahead of time about how long it’s going to take. Staff is very friendl Didn’t give 5 stars because it’s a bit of a long wait but they do let you know ahead of time about how long it’s going to take. Staff is very friendly More

They had my car ready is just a few days they were amazing. So I wasn't without a car long at all. amazing. So I wasn't without a car long at all. More

Friendly staff - inquired about brakes. Was told car needed all four replaced. That’s disappointing since I’ve only driven 10k miles since purchasing the car. What is the requirement for Was told car needed all four replaced. That’s disappointing since I’ve only driven 10k miles since purchasing the car. What is the requirement for brake life for certified cars? I have extensive experience with changing brakes and I specifically asked when in the process of purchasing that I wanted them changed and was told they didn’t need to be. Now 10k miles later they need to be done. Also, what is the tire life for certified cars? Tire replace also seems imminent. Again, only driven 10k miles since purchasing. More

A few days ago, we leased our second Kia Niro Hybrid from Napoli Kia in Milford, CT. Several dealers in the area were competing for our business, but we went back to Napoli Kia because of our previous good Napoli Kia in Milford, CT. Several dealers in the area were competing for our business, but we went back to Napoli Kia because of our previous good experience there. Our sales consultant, Trevor Sabia, was very knowledgeable and helpful. He was always very quick in replying to our e-mails and our questions. General Sales Manager Mr. Sal Liuzzo remembered us from the last time and was very professional, friendly and helpful. He is very interested in his customers and willing to help with the deal. The Finance manager Maurice was well organized and had all the paperwork ready when we came to pick up our new vehicle. Also, from the previous experience, we were happy with the Service Department. They would always send us a timely notice of the next service. We recommended Napoli 'Indoor' Kia to our friends. Yesterday we took our Kia Niro on a 102-mile trip and averaged 61.1 MPG. Not bad for a brand-new vehicle on a cold day with heat on during the entire trip! Thank you Trevor, Sal and Maurice! Jane & Pero Baljevic More

Great staff, and great service dept. David was great in helping with any issues when servicing my car. David was great in helping with any issues when servicing my car. More