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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,534 Reviews

1,534 Reviews of Napoli Indoor Kia - Service Center

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February 15, 2021

Best service department I ever worked with. I would and have strongly recommended Kia to my family and friends Mike, Frank and Jen are awesome More

by JLAGTHECHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
February 12, 2021

Incredible, friendly service with a smile. Then you add efficiency and you’re all set with your repairs! I’m glad that I had the luck of working with Jennifer for service needs on my car! More

by KRTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Service department was great brought my car in for an oil change I was in and out within 40 min. I would highly recommend servicing or buying your car w Napoli More

by MDepina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Very friendly and pleasant staff, do not have to wait to long, always wait for my car and ready on time. Have been doing business with Napoli for many years More

by csuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Excellent as always, mike was a great guy and helped me fix my problem with no issues. I came in and was able to leave my car there and got a call by the end of the day and my car was ready. More

by tdcannon1618
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Very friendly and congenial and pleasant staff. Everyone greets you with a smile when you enter the building or when they meet you outside. Very knowledgeable. More

by BETTITEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Jennifer Rueben always friendly
February 10, 2021

Always the estimated time to complete work. Am able to wait for my car. I really like the up front estimate. Friendly and personable staff. Keep up the good work. More

by gashe01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
February 09, 2021

Great dealership every employee was great. Very Great dealership every employee was great. Very knowledgeable worked with me every step of the way. Made me feel so comfortable definitely reco More

by u1nabhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

Customer service was excellent but service prices are too high. I would rather do it myself if I can or go somewhere else that's cheaper. More

by LOVEN203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

I brought in my car for servicing, and Frank took excellent care me. He was welcoming, professional and made sure I was seen in a timely fashion More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
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