1,522 Reviews of Napoli Indoor Kia - Service Center
My experience with their customer service was excellent. With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! More
Quick service. My car was driving weird, so I called up the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened up they would be able to look at it. They were able to look at it and fixed the problem (a recall issue). I got my car back the same day and it has been driving normal since. More
Customer centered, and always friendly. While they offer great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs t great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs to. More
Mike was outstanding he was very professional, knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you have he was outstanding. Barbara Genovese More
The best service station ever! The mechanics do an excellent job on my car and the management guarantees satisfaction. At Napoli, you are part of the family! excellent job on my car and the management guarantees satisfaction. At Napoli, you are part of the family! More
The team was so helpful, professional and excellent with everything they did. The service lady was very welcoming and professional in her approach. I will be back for my next service. everything they did. The service lady was very welcoming and professional in her approach. I will be back for my next service. More
Speedy and Courteous service. I arrived at my scheduled time and within minutes I was checked in an escorted to the waiting area. The wait time was shorter than I anticipated. Excellent customer service. time and within minutes I was checked in an escorted to the waiting area. The wait time was shorter than I anticipated. Excellent customer service. More
Easy experience to get oil change. The service department was very helpful. Time was very well spent at the dealership due to friendliness of the department was very helpful. Time was very well spent at the dealership due to friendliness of the department More
Service was done as scheduled and suggested services offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! More
Jennifer Rios was an amazing, helpful employee! She made my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 More