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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,524 Reviews

1,524 Reviews of Napoli Indoor Kia - Service Center

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December 10, 2024

Great service! Everyone was great. Place was clean and also kids friendly. Appointment was made easily. More

by Bmorgan2514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Best and well rounded dealer I’ve ever worked with, from their experts, well knowledgeable sales team, to their amazing service team!!! Specially Marissa at the service department…. And their management tea More

by Erickn23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
December 09, 2024

So far so good I haven’t had a bad experience with Napoli, I hope it continues that way More

by dtoro1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Great dealership, very professional and helpful. Highly recommend for new or used cars. Great selection too More

by KHAVERL1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Pleasant. it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words More

by Elliott greenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Came here to say for my first time. From the moment I arrived t the moment I left it was all a great experience. Keep it up! More

by GCHETRANCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
December 07, 2024

Pleasant staff, efficient service, clean environment. Always worth the visit to napoli. Appreciate their team More

by azrael293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
December 06, 2024

Responsive customer service, but the process of requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. More

by BddBxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa was very helpful
December 06, 2024

We got off to a rough start when I purchased my car Salesman and service dept. happily things got better! More

by Judy lawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

My service process was so easy for the first visit with my new car. I was able to make my appointment with a QR code and I was in and out in less time than expected! More

by Broke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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