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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,546 Reviews

1,546 Reviews of Napoli Indoor Kia - Service Center

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August 21, 2023

Very accommodating and prompt, attentive service. Service with a smile while asking what needs are More

by WAYNEROBERSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Napoli Kia responded

Thank you for reviewing your recent visit here at Napoli Kia! We appreciate your positive feedback, as well as your business, and hope to see you again in the future!

August 19, 2023

They were polite and helpful and they were accommodating they fixed my car in a timely manner I was very pleased More

by FUNNYSTARUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Napoli Kia responded

We're glad to know that you had a prompt service experience with our team at Napoli Kia! Thank you for the great review! We'll see you next time. Safe travels!

August 19, 2023

Didn’t choose was towed there. Would we chose again absolutely NOT. We have never had such a horrible experience in our lives. I have posted on numerous social media sites that we More

by Dlsrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben B.
August 18, 2023

Fantastic service, knowledgeable, respect for customer, friendly, like the explanatory videos from technician. Jennifer is fantastic. Kevin, my mechanic very thorough. Definitely excellent service in ev More

by DIANATEDDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Napoli Kia responded

Hi Diana! we're delighted to know that Jennifer and Kevin provided you with excellent service at Napoli Kia. We appreciate your kind words about our team's knowledge and friendliness!

August 15, 2023

Excellent Price for Service. Better then local shops. OEM parts and Kia warrantee. Have been using them for 7 1/2 yrs and never disappointed. More

by TJWESTERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Napoli Kia responded

We're happy to know that you've been satisfied with our service and pricing at Napoli Kia over the years! We appreciate your loyalty and look forward to continuing the great work. Have a great day!

August 15, 2023

They made my car feel worst than it was. after I spend 4700 to fix it More

by russ bellamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

I was a day early like a dope but Napoli fit me in! !! Great service and staff. More

by Katep4uandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Napoli Kia responded

Hi Kate! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Napoli and that our team was able to accommodate you. Hope to serve you soon.

August 11, 2023

Great service. Thank you Denis Fidalgo for being so helpful and taking the time to answer my questions! More

by ady_lpz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Napoli Kia responded

Hey Ady, we're delighted to hear that Denis was able to provide you with great service at Napoli Kia. We appreciate your feedback and see you again! Have a great ride!

August 10, 2023

So disappointing in everything about the car …from the first day I got it may 22 and , seems like no one helping me about the situation about the car … More

by suetanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

They listened and took time to understand the problem. They provided a free loaner. It took longer than I was hoping but in the end the repairs were covered and I had a free loaner. More

by slappongraphics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky was a technician?
Aug 09, 2023 -

slappongraphics responded

I would recommend Napoli Kia to anyone. Sales staff was helpful and the service department was organized and helpful.

Aug 10, 2023 -

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

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