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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,528 Reviews

1,528 Reviews of Napoli Indoor Kia - Service Center

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April 07, 2023

Came in to fix some stuff in my car. Got some stuff fixed. Though there were a few hiccups. The staff were excellent. More

by H_POOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Osu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Napoli Kia responded

Thank you for your honest review! We hope to provide you with a 5-star visit next time! -Napoli Kia

April 07, 2023

Fast and got the work done on my car properly. Service agents were very courteous. More

by jmolina9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Napoli Kia responded

Thank you for the positive feedback about your recent experience with the Napoli Kia team! We hope you won't hesitate to reach out if we can be of service again in the future!

April 07, 2023

KIA Napoli staff was very friendly and respectful. Although the problem was not solved, I was informed every step of tge way. I would definitely recommend them in the future. More

by martinclarkep8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Napoli Kia responded

The team appreciates your honest feedback and recommendation, Martin! We regret the problem was not fully resolved, but we appreciate your recommendation and hope to have the opportunity to serve you again in the future. Please don't hesitate to reach out if you have any additional information to share. Thank you! - Napoli Kia

April 01, 2023

The staff is proactive and efficient. I didn’t feel like being there was a waste of time and I left feeling satisfied. More

by autumnr3nee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas
Apr 04, 2023 -

Napoli Kia responded

We're so happy to help provide a five-star service experience! We look forward to seeing you again! Thank you! - Napoli Kia

March 31, 2023

The service host was polite. The place is clean and comfortable. The service was pretty fast. I enjoyed myself alone time there. More

by Rhodtboyd
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Napoli Kia responded

We're pleased that your visit was so enjoyable! Thank you for being a Napoli Kia customer!

March 30, 2023

Great service. .very friendly...quick a pleasant experience. Would highly recommend to a friend or family More

by Cindy.kalleher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Napoli Kia responded

Thank you for visiting Napoli Kia, Cindy! We appreciate you recommending us to your friends & family and hope we can be of service again in the future. Take care!

March 30, 2023

Outstanding service, highly recommended. Very friendly and professional. The video that is provided, makes it more trustworthy and show you what the mechanics are doing to your car. More

by ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Napoli Kia responded

We are so happy your service experience earned us five stars! We hope that you continue enjoying your vehicle and look forward to your next appointment! Thank you! - Napoli Kia

March 29, 2023

I love my Kia repair men they get you in and out with any questions they answer your questions great customer service Keep up the great work Carol Fredericks More

by CJMOON315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Napoli Kia responded

Thank you, Carol! We're so happy the Napoli Kia team could make this a five-star experience for you!

March 29, 2023

Very nice people and they did very good job in my carr , it’s running perfect, thanks so much More

by Veronica uzabeaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Napoli Kia responded

We are proud to be part of your automotive journey, Veronica! Thank you for coming to Napoli Kia!

March 27, 2023

Your staff was very polite and very on top of everything no complaints at all be back soon More

by ANTHONYPIGNATARO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Napoli Kia responded

Thank you for the kind review! It was a pleasure having you visit us here at Napoli Kia and we look forward to seeing you again next time. Take care!

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