1,570 Reviews of Napoli Indoor Kia - Service Center
Whenever I had a situation with my car. Napoli always accommodated me even though they were very busy they found the time to accommodate me even on short notice Napoli always accommodated me even though they were very busy they found the time to accommodate me even on short notice More
So far service is good and sale’s people dinners and sale’s manager is very nice they offer nice service sale’s manager is very nice they offer nice service More
They might need more technicians. My car needed a starter suddenly so had no appt for. It took a week to complete. No loaners seem to be available. Auto concerns were mostly addressed My car needed a starter suddenly so had no appt for. It took a week to complete. No loaners seem to be available. Auto concerns were mostly addressed, repaired, and with a few calls got updates. Video KIA sent was a bit on and off. Staff was courteous, and arranged a ride home after car was dropped off, which was appreciated. More
Missed my first appointment Napoli KIA take me in without new appointment and updated my anti theft software Charles Krasznai new appointment and updated my anti theft software Charles Krasznai More
Your ladies in the Service Dept were so very friendly and helpful to me the last time I was there.;and your Service Dept went beyond my expectations to fo a great job helpful to me the last time I was there.;and your Service Dept went beyond my expectations to fo a great job More
Courtney, who greeted me in Service when I arrived, answered all my questions and was very polite and professional. Everyone in Service is always great when I bring our vehicle in. answered all my questions and was very polite and professional. Everyone in Service is always great when I bring our vehicle in. More
Great place to a car, staff members very helpful, services area needs to improve. Thank you services area needs to improve. Thank you More
Best service I ever received from a dealership! I highly recommend Kia Napoli to anyone! I highly recommend Kia Napoli to anyone! More
They got my vehicle and information mixed up with another and told me I never went to my scheduled appointment. Then I received an email about another vehicle that I do not own and has my information attache and told me I never went to my scheduled appointment. Then I received an email about another vehicle that I do not own and has my information attached to another name.. I have called for help with this and was on hold for 21 minutes More
Service was professional, courteous, and friendly. My car was repaired quickly and at reasonable prices My car was repaired quickly and at reasonable prices More