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Napoli Nissan
Milford, CT
2,326 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,326 reviews
June 29, 2021
The staff is very friendly and they waiting area is very clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. More
by BICHON212
Verified Customer
June 25, 2021
They were veryCleanProfessional PoliteQuickFriendly They were very Clean Professional Polite Quick Friendly Courteous accom They were very Clean Professional Polite Quick Friendly Courteous accom More
by MISSA528
Employees Worked With
June 25, 2021
I dropped off my vehicle for an oil change. When I came to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue th to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue that my car was damaged at the dealership I was finally able to get a random manager to speak with me. He told me the cameras were not working and they had no proof. Eventually they agreed to fix the damages. I was left without a vehicle for 4 days. Very poor communication and seemed a bit harsh not to find me a loaner or rental. I had to walk home for 4 days because they damaged my car during an oil change. The whole time it was like I was inconveniencing them. More
by DAVEF1
Employees Worked With
June 25, 2021
June 25, 2021
Good service and great advise for future repairs not waiting to long and fast respond to my needs waiting to long and fast respond to my needs More
by Jpala1964
Employees Worked With
June 24, 2021
This was the third new Nissan that I’ve leased from Napoli Nissan and I’ve happily dealt with Ricky Mills for all of them. Napoli Nissan and I’ve happily dealt with Ricky Mills for all of them. More
by tgunn214
Employees Worked With
June 22, 2021
I have leased and purchased from Napoli for years and plan to continue to do so. Mr. Mills is a great salesperson and has always treated us fairly. plan to continue to do so. Mr. Mills is a great salesperson and has always treated us fairly. More
by lodi13
Employees Worked With
June 18, 2021
Young tech. Gave wheel advice that was incorrect. Also did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work More
by QZOCLIFF
Employees Worked With
