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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
August 20, 2020
The service staff is always polite and professional. I trust them completely with my car. I opted not to do the standard oil changes because my husband takes care of that, but I will be bringing it back trust them completely with my car. I opted not to do the standard oil changes because my husband takes care of that, but I will be bringing it back for the cabin filter change, as we did not know this was to be part of the scheduled maintenance. More
by redcar2018
Verified CustomerEmployees Worked With
Cristian Hardin
August 20, 2020
Overall very pleasurable buying experience, and I will definitely recommend friends and family. I absolutely love my new 2017 CX-5 GT. You’ve made a believer out of me. definitely recommend friends and family. I absolutely love my new 2017 CX-5 GT. You’ve made a believer out of me. More
by Happy Customer
Employees Worked With
Other Employees :
Chaz Garrett, Chris Evelsizer, Gerald Gardiner
August 19, 2020
Everyone was very polite and the lot was very clean inside and out. Darrell was super helpful with helping me setup my new car. Thank you. inside and out. Darrell was super helpful with helping me setup my new car. Thank you. More
by ldenson6
Employees Worked With
August 19, 2020
Would recommend to anyone & everyone! I will be back for my next vehicle in the future! 😊 GREAT customer service! I was very impressed by the quality of my 2017 Mazda CX 5! I just love it! Also, I love tha my next vehicle in the future! 😊 GREAT customer service! I was very impressed by the quality of my 2017 Mazda CX 5! I just love it! Also, I love that it’s a no haggle dealership 🙌🏼 More
by anastasia4
August 17, 2020
A few days ago I had another good experience purchasing A few days ago I had another good experience purchasing my second Mazda from Nelson Mazda in Cool Springs. Chris walked me through all the paperwo A few days ago I had another good experience purchasing my second Mazda from Nelson Mazda in Cool Springs. Chris walked me through all the paperwork, and Tanner was also a great help. I appreciate the professionalism of Nelson Mazda! More
by DBARFIELD888
Employees Worked With
Other Employees :
Chaz Garrett, Chris Evelsizer
August 17, 2020
We were able to test drive, trade in old car and buy new car in the same day---our salesman was courteous and helpful. We love our new Mazda6. car in the same day---our salesman was courteous and helpful. We love our new Mazda6. More
by carolwalenga
Employees Worked With
Angie Yehudah, Gerald Gardiner
August 17, 2020
Great service, I didn't feel liked I was being played. The price I got the car for was a great deal according to Car Gurus. I usually dread the car buying experience. Jacob took the stress out of buying a The price I got the car for was a great deal according to Car Gurus. I usually dread the car buying experience. Jacob took the stress out of buying a car. More
by jhpinson
Employees Worked With
Jacob Singelmann
August 12, 2020
I have received quality, professional service here. The staff is very nice, and helpful. Most impressive, they have provided a loaner when I had an unexpected repair. staff is very nice, and helpful. Most impressive, they have provided a loaner when I had an unexpected repair. More
by Prillpe
Employees Worked With
Devin Rogers
August 12, 2020
One of the best dealerships that I have experienced. Made buying a car much less stressful. Great dealership and staff as well as a Christian environment. buying a car much less stressful. Great dealership and staff as well as a Christian environment. More
by Wf1211pf
Employees Worked With
Pete Lasalandra, Angie Yehudah, Chaz Garrett, Cristian Hardin, Lauren Dassinger
