Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nelson Mazda Murfreesboro
Murfreesboro, TN
1,239 Reviews
We'll make a believer out of you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,239 reviews
July 31, 2020
Didn't fix it the first time Our Tribute is our 3rd Mazda purchase. However, we had a repair and took it to Nelson Mazda for repair which we have taken all our Mazdas to the deal Our Tribute is our 3rd Mazda purchase. However, we had a repair and took it to Nelson Mazda for repair which we have taken all our Mazdas to the dealership for service. First we could never get a hold of the service manager, Zack to find out the status of our Mazda. After the repair, my husband got only about a mile from the dealership and the car died. The car is a 2010 with only 86000 miles. We have never had any problems with it until now. We actually bought the car new at a dealership in Florida. We had asked for a car to drive however all they offered us was a rental car which we knew was going to cost us more money. Luckily we had AAA for the tow because they didn't offer to tow it in either. More was wrong with it. Lonnie the other service manager was there when my husband picked up the car and offered him $15 discount off the total price of $1600 More
by PRSCHREINER
Verified CustomerEmployees Worked With
Lonnie Stevens, Zach Puckett
July 29, 2020
The dealership is clean and the staff are very friendly. Everyone wears masks and there is hand sanitizer available. Upon arrival, they offer you water or coffee which is very nice. Everyone wears masks and there is hand sanitizer available. Upon arrival, they offer you water or coffee which is very nice. More
by liamwalker0919
Employees Worked With
Deah Williams
July 27, 2020
Already sold. This is our fourth car that we have bought through Nelson Mazda. I have never had a bad experience with this company. Not only have we bought cars h This is our fourth car that we have bought through Nelson Mazda. I have never had a bad experience with this company. Not only have we bought cars here, but also have used their service department. Sean Turner was very helpful and friendly. Helped us find the car that we really wanted. More
by LIMA84
Employees Worked With
July 20, 2020
Connor was great! Thanks so much for everything! Took the trip down to Murfreesboro for the Audi, and thanks to connor, we got what we wanted! Very much appreciated!! trip down to Murfreesboro for the Audi, and thanks to connor, we got what we wanted! Very much appreciated!! More
by keshamilton
Employees Worked With
Adam Taylor, Connor Anderson
July 18, 2020
The service manager greeted us as we pulled up to the service area and took care of everything that we needed to have done. We were there for about forty-five minutes to get an oil change. They also gave service area and took care of everything that we needed to have done. We were there for about forty-five minutes to get an oil change. They also gave us a car wash, which was pretty good. Thanks More
by EVERETTBIG4
Employees Worked With
Lonnie Stevens
July 15, 2020
The representative are respectful, courteous and professional in their interactions with me always. Zack and Lanny pay attention to my concerns and always find resolution professional in their interactions with me always. Zack and Lanny pay attention to my concerns and always find resolution More
by Dr. CAB
July 15, 2020
Connor was great and listening to exactly what we were looking for. Nelson Mazda never disappoints when it comes to making sure we are satisfied. looking for. Nelson Mazda never disappoints when it comes to making sure we are satisfied. More
by Raychael Ellis
Employees Worked With
Other Employees :
Adam Taylor, Connor Anderson, Andy Evinger
July 12, 2020
Sean Turner was excellent!! Very patient with our many questions. I was also very impressed with the staff all wearing masks and gloves for safety. I ABSOLUTELY LOVE my new car!!! questions. I was also very impressed with the staff all wearing masks and gloves for safety. I ABSOLUTELY LOVE my new car!!! More
by twathen
Employees Worked With
July 11, 2020
I only made a phone call about one of the rear view mirrors that was pushed way back. I was afraid I would break it by forcing it back in place. Was assured it wouldn’t... so I was able to get it bac mirrors that was pushed way back. I was afraid I would break it by forcing it back in place. Was assured it wouldn’t... so I was able to get it back in right position. Thanks Nelson Mazda! More
by cmsa57
Employees Worked With
Zach Puckett
July 03, 2020
Outstanding service I was greeted immediately. I didn't have to wait long. I got to drive the car by myself and no one ever made me feel pressured to buy. I also lik I was greeted immediately. I didn't have to wait long. I got to drive the car by myself and no one ever made me feel pressured to buy. I also like how this business is proud to be a Christian organization. More
by fdemos
Employees Worked With
Tevin Jones
