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New Century BMW

Alhambra, CA

4.7
469 Reviews
For over 26 years, the New Century Automotive Group has been home to Southern California's line of quality driven dealerships beginning with its flagship, New Century BMW. It is conveniently located off of the 10, 710, 110 and 210 freeways at the beginning of Alhambra Auto Row. Founded in 1992, New Century BMW has continued its significant growth as a result of its on-going commitment to deliver a superior customer experience. New Century BMW has been awarded the prestigious BMW Center of Excellence Award, BMW's highest honor for client satisfaction in 2001, 2002, 2003, 2006, 2007, 2010 and 2013. We have been setting the industry standard with our dedication to overall customer satisfaction year after year. New Century BMW offers the most competitive pricing, superior customer service, largest selection of automobiles and a state-of-the-art facility. It is no wonder why so many customers come home to New Century BMW year after year to service their vehicles, make new purchases, or refer a friend.
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1139 W Main Street

Alhambra, CA

91801

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Showing 469 reviews

January 20, 2019

Highly Recommend I was fortunate to have met nice and very helpful people here. I had shopped around other dealerships but ended up purchasing here, coincidentally, i More

by Inmari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ketsoyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

thank god for Diana diana was one of the geniuses who helped my family out and her knowledge about the car has helped them become an expert!! she helped my family with th More

by bmwlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

BMW genius Diana was super professional and helpful in going over all the functions of the car. She helped me set up the the BMW app and taught me a few shortcut More

by Clin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Service I always get great service here. And that’s why I drive all the way to Alhambra rather than Long Beach, which is closer to where I am at. More

by Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Morrison , Kevin Ouchi
December 30, 2018

The crews are friendly and hepful. The service advisor was friendly and I didn't feel under any pressure . The whole buying process took longer then I expected since I already knew whic More

by Efriendly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Cao
December 29, 2018

excellent after-sale service Diane is attentive, thorough, knowledgeable and most important all, she is patience. dealing with older generation who are slower in acquaintances of More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2018

Pleasant and very thorough. Excellent! The service advisor has a very pleasant and lively personality with a very knowledgeable command of car details- the ideal person to have in a dealers More

by PURIST/Bmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

Excellent Brought the car in for 2 recall. Got the car. back in the afternoon the same day. Everything was fix no charge. Service is excellent and professional. More

by JayRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Abrams
December 21, 2018

Excelent and professional service Thank you Shaun for advising me not to change my brakes when not needed, honest service advisors are very important to me, always have great experienc More

by Santito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The great shuttle driver Hunter
December 20, 2018

Fair dealership I initially had an issue with the X2 I leased and Sonny from New Century BMW was extremely fair and helpful in rectifying the situation. I apprecia More

by KS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sonny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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