New Century Honda

Very satisfied. Will took excellent care of me, informing me what was wrong with my air bag light and having my car ready even early than promised. Will took excellent care of me, informing me what was wrong with my air bag light and having my car ready even early than promised. More

I was pleased with the responsiveness, knowledge, and overall customer support provided. Little disappointed that Honda has a time restriction on the veteran incentive of 2 years but that is not a reflec overall customer support provided. Little disappointed that Honda has a time restriction on the veteran incentive of 2 years but that is not a reflection of the staff. More

Quick service Willie was very helpful. Had a transmission issue and they helped get it taken care of fast even during the curfew in place. issue and they helped get it taken care of fast even during the curfew in place. More

So dissatisfied with the service so definitely not coming back or will not recommend to friends. they always trick me by adding services you didnt know or pay attention to. Yesterday, Did not acknowledge back or will not recommend to friends. they always trick me by adding services you didnt know or pay attention to. Yesterday, Did not acknowledge the coupon we got from your website. Called but i keep getting transferred and transferred on the line. A guy said we shouldve printed it but its not stated anywhere on the website to print the coupon. He also said we should email to the managers email but we werent told about it as well. Please be clear with your new rules, be lenient with a loyal customer but not anymore as of yesterday. And please fix your customer service thank you! More

Willie at new century honda is the best. He was very helpful. Answer all my issues with my pilot. And did the best service. I think all the staff who help me with my car are very friendly and with best helpful. Answer all my issues with my pilot. And did the best service. I think all the staff who help me with my car are very friendly and with best customer service. More

I took my vehicle in for a recall repair, and I asked him to check out my air conditioner as well - it wasn’t cold. He called me the next day to let me know that the repair would cost $390 and told me wh to check out my air conditioner as well - it wasn’t cold. He called me the next day to let me know that the repair would cost $390 and told me which part they needed to replace. I told him I would think on it, but still paid the diagnostic fee ($135). After leaving, I bought the part for $8 at AutoZone - it was only a relay switch. I had cold air immediately. In short, I’m happy they were able to replace the recalled part. But I won’t be returning for any service that isn’t free. More

All work is always excellent and Willy supersedes all aspects of repairs that get done on my vehicle. Thank you for everything. Will definitely recommend this dealership aspects of repairs that get done on my vehicle. Thank you for everything. Will definitely recommend this dealership More

excellent service I worked with Drew in negotiating the sale. He was informative and thoughtful. I appreciated his patience and willingness to communicate with his ma I worked with Drew in negotiating the sale. He was informative and thoughtful. I appreciated his patience and willingness to communicate with his manager on what my needs were. More

Charging me $270 to mount 2 tires (type r) I brought in is asinine. Thieving tactics. The other dealership did it for $60 bucks. I assumed you would charge me a normal price but aparently I needed to re is asinine. Thieving tactics. The other dealership did it for $60 bucks. I assumed you would charge me a normal price but aparently I needed to read the fine print. I will never return after you break my trust like that. More

Brought my car in for an oil change and to fix the passenger door seal. They informed me I needed to get a recall repair as well, so that was done . They took care to cover the steering wheel and the passenger door seal. They informed me I needed to get a recall repair as well, so that was done . They took care to cover the steering wheel and the seat. Everyone wore face masks and gloves . Very professional . The work was also done in a timely manner. Great job guys! More