New Century Honda

Friendly staff and quick turnaround time. I was there for routine maintenance and, once I found the service department out back, was helped by Haybert. A clean waiting room with very comfortable chairs a routine maintenance and, once I found the service department out back, was helped by Haybert. A clean waiting room with very comfortable chairs and water/coffee. Multiple staff members noticed my flat tire even before my appointment started. More

My existing lease was to expire 3/12/20. I walked into dearlship with no intentions of getting a new Accord that evening. I don’t like car sales persons they are generally money hungry, pushy & obnoxious. dearlship with no intentions of getting a new Accord that evening. I don’t like car sales persons they are generally money hungry, pushy & obnoxious. All I wanted is to compare the different types of Accord. Mr. Narbeh Doloukhanian approached me asked want I interested and he did what I requested. Narbeh is an exceptional sales person with tactical public relations skills having read my mind knowing that I was going to buy tomorrow or in few days talked time in a style that someone like me who resists sales tactics his politeness and non sales, but of a human kind approach put me at ease and new I was in the market and was a researched prepared customer introduced me his offers. Because I liked his style and customer relations skills listened to him Where he had managed to put me at ease & established person to person relationship. No phony smirks no fake smiles or laughs, but genuine kind approach which I immediately said yes I am buying tonight. I have another Honda lease expiring in June and an definitely calling Narbeh to lease me another Honda. I rate Narbeh on 1-10 scale 10plus. If he ever leaves Honda and goes to different car dealer I will definitely follow him even if it not Honda. Customer are not sold by brand Which I know marketing thinks so. Well this proves marking is wrong. If is the salesman that customers follow. Once companies realize that the brand name is secondary and salespersons are primary then increase in business would happen More

Max was great to work with as always! They diagnosed the problem very quickly and were able to get my car back to me before the end of the day. problem very quickly and were able to get my car back to me before the end of the day. More

Very poor service by staff. Never received a call when the car was ready. So I ended up stuck without a car for a day the car was ready. So I ended up stuck without a car for a day More

I always receive fantastic service from everyone over at New Century Honda! Great work! I trust them and feel good about the options they give me. New Century Honda! Great work! I trust them and feel good about the options they give me. More

Luis was so helpful and put my mind at ease that my car would be taken care of quickly and with care. Thanks Luis, you are awesome! would be taken care of quickly and with care. Thanks Luis, you are awesome! More

Service was really good. Jessie made sure I was out of the service center at the time promised. He was very polite and honest. Made me feel welcome. the service center at the time promised. He was very polite and honest. Made me feel welcome. More

Unprofessional cashier staffs. Displays unfriendly & unwelcoming action toward customer. Girls behaves as if they hate their job thus displays unwelcoming demeanor.....They do not represent themselves w unwelcoming action toward customer. Girls behaves as if they hate their job thus displays unwelcoming demeanor.....They do not represent themselves well as part of a”HELPFUL HONDA TEAM” as advertised on TV. >>DISAPPOINTED<< More

Was checked in quickly and told what to expect and the cost. Job was completed quickly and was promptly notified when the work was done. cost. Job was completed quickly and was promptly notified when the work was done. More

Awesome! Chris was very nice. Honored a coupon and got me in and out in quickly...good waiting area except for the FOX news ha ha they should not have politics on in the waiting room. We need a break other in and out in quickly...good waiting area except for the FOX news ha ha they should not have politics on in the waiting room. We need a break other than that 5 stars More