New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Good service, I hope it’s consistent year round. They always say they hook you up with prices. I wish they just hooked you up with prices and then sum always say they hook you up with prices. I wish they just hooked you up with prices and then sum More
Brought my Honda in because transmission was intermittently jumping from 1st to 2nd. First afternoon it was there, they couldn’t replicate the problem. Several days later I brought it back whil intermittently jumping from 1st to 2nd. First afternoon it was there, they couldn’t replicate the problem. Several days later I brought it back while it was having the problem and rode with a tech. They kept it several days, performed multiple maintenance jobs, didn’t charge me, may have been covered under transmission warranty. Still made the noise driving home, so I drive right back. This time it took longer because they had to work with Honda to troubleshoot. Eventually it was ready, and it has been good the last week or so. I wasn’t charged for service, which was a real bonus. I thought they were very organized and kept me informed. More
Jesse Martínez is honest and helpful. I trust him. He has resolved problems for me and given useful advice. Sincere. Reliable. Knowledgeable. I always ask for him at Honda. resolved problems for me and given useful advice. Sincere. Reliable. Knowledgeable. I always ask for him at Honda. More
Came in to get some recall items handled. Check in was quick, got a courtesy shuttle to work and everything was done before the end of the day. quick, got a courtesy shuttle to work and everything was done before the end of the day. More
Excellent service. Satisfied with the customer service, effort, and knowledge of technician. All problems detected. I'm happy with the work done on my Honda Pilot. effort, and knowledge of technician. All problems detected. I'm happy with the work done on my Honda Pilot. More
Miguel was great! It was five star service. Very fast, he was pleasant, and great communication. It was my first time having service there and it exceeded my expectations. was pleasant, and great communication. It was my first time having service there and it exceeded my expectations. More
Clean safe and extremely friendly place to bring my car for service I was very pleased to get all my work done by Miguel and his fabulous team for service I was very pleased to get all my work done by Miguel and his fabulous team More
Got it done the way it suppose to! I have been bringing my 2019 Honda Accord that I purchased on July of last year for regular maintenances. By the third maintenance, I had an issue wit I have been bringing my 2019 Honda Accord that I purchased on July of last year for regular maintenances. By the third maintenance, I had an issue with my brakes. The rear right break was wearing faster than the rear left one. initially, they made a mistake asking me to change my brake pads. I had a conversation with a specialist who told me that this is impossible for a new car. They must wear even. I came back to the Honda Service New Century and had a conversation with Willie Pittman, the Service Manager, and he took care of me. He lifted the car again and figured that there might be a problem with the caliper. He ordered the part and scheduled the change. initially, I supposed to have to pay for the pads. But, as he understood that the pads have been wearing more than it should, they decided to take care of it and supply also the pads. I am grateful that all turned out the way it should. I do recommend the New Century Honda Service. Thank you Willie for your service. Luiz More