New Century Honda - Service Center

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Awesome . Service maintenance . I will b returning to new century Honda . Luis the service advisor is the best . His name is not on the list . Please add his na Service maintenance . I will b returning to new century Honda . Luis the service advisor is the best . His name is not on the list . Please add his name More

Service New location is very nice. Larger customer lounge is helpful for one to be comfy while waiting for your car. Bathrooms are easily accessible. Restroo New location is very nice. Larger customer lounge is helpful for one to be comfy while waiting for your car. Bathrooms are easily accessible. Restrooms were a little dirty. Overall, Everything was good. More

Good experience Good service for me and my car, with a reasonable price and friendly staff to help you with your car needs. Would definitely come back here for servic Good service for me and my car, with a reasonable price and friendly staff to help you with your car needs. Would definitely come back here for service. More

Recall repair: Eddie was helpful in communicating with timely updates on my cars status and repair timing. He also was knowledgeable about Honda policy. My complai Eddie was helpful in communicating with timely updates on my cars status and repair timing. He also was knowledgeable about Honda policy. My complaint is with Honda policy. I had to replace my battery after 22 months service and when I got recall notices about a battery part, I assumed that had been done when I replaced the battery in May 2017. Apparently I was mistaken. My battery was dead on Friday, Oct. 26th. Triple A started the car for me and informed me the problem was probably from the recall part not being replaced. I called New Century and was pleased that they would take the car in that evening. When I arrived I was informed there would be a $130.00 diagnostic fee and if the battery couldn’t be recharged I would have to pay for the new battery even though the old one was only 16 months old. ( I was not pleased but felt I had no choice but to ok the repair.). Sure enough the recall part caused the problem. I paid the $120.45 fee for the battery and was thankful the diagnostic fee was dropped, however, I feel Honda should not have charged me for the battery since the problem was caused by their defective part. I assume this situation was Honda Corp. policy and not New Century’s policy. More

Great service I pulled in for an oil change and Luis was my advisor. He greeted me with a smile and took great care of my car.I will be bring my car for next servic I pulled in for an oil change and Luis was my advisor. He greeted me with a smile and took great care of my car.I will be bring my car for next service. More

Great Service Needed an oil change. The tall dealer guy was very helpful. Provided me with great and fast service. Service is reliable when I need maintenance on my Needed an oil change. The tall dealer guy was very helpful. Provided me with great and fast service. Service is reliable when I need maintenance on my car. More

Very friendly,fast and responsible I didn’t have any experience about my car issues,but fortunately I was in the right place and Haybert did his best for my car. I didn’t have any experience about my car issues,but fortunately I was in the right place and Haybert did his best for my car. More

Recall , airbag Great service,fast and easy, good communication, recommended what ur car needs.. Very Happy customer. Will recommend everyone. Great attitude.. drive Great service,fast and easy, good communication, recommended what ur car needs.. Very Happy customer. Will recommend everyone. Great attitude.. drive in and Out. Thank you. More

Thanks for helping me out. My battery was dying & Haybert was very lovely when he helped me. My battery was under warranty & it was replaced quickly! Thanks for all your Haybert My battery was dying & Haybert was very lovely when he helped me. My battery was under warranty & it was replaced quickly! Thanks for all your Haybert! Vicky More