New Country Lexus of Great Neck

Jamal has always been an excellent sales rep That’s why his customers follow him. I appreciate your business his customers follow him. I appreciate your business More

Calvin Chu is a nusty person and very disrespectful person. Me and my wife walk in to the dealership trying to get my wife a new car. Calvin Chu approached us and already starts his nusty attitude. He person. Me and my wife walk in to the dealership trying to get my wife a new car. Calvin Chu approached us and already starts his nusty attitude. He acts like he is the buyer and we are the sale person. I have been in many different dealerships in my life including some of the luxury brands, like BMW, Mercedes Benz, Maserati and Porsches. I never have this type of experience from other dealerships not even a Toyota. Come on, you are literally a Toyota but covered with better quality material. Calvin might think I do not have money to buy or he may be too elegant to serve us. It is your job to introduce the car and explain the features of the car to your customers. It is normal that customers ask questions. I have a feeling that he just want to kick us out from this dealership. I do not recommend this dealer and especially this sale person Calvin Chu. He does not even earned one star and he doesn't even has basic sale person manner. I do not write review but this time I think I have to do it. More

Jamall was great to deal with, there was some setbacks with the original delivery and Jamall placed second vehicle on reserve for me. When I lost all the hope and kept me updated. Most importantly, he kep with the original delivery and Jamall placed second vehicle on reserve for me. When I lost all the hope and kept me updated. Most importantly, he kept his promise what we agreed on he didn’t try to pull off any tricks and at the end he delivered the best service you could get. Sales manager Mike also was a big help at the end of the transaction. Thank you for everything. More

Great knowledge of Lexus parts. My difficult choice personally was made simple by Mr. Bryon My difficult choice personally was made simple by Mr. Bryon More

Sales person Jamall is very nice and kind person. Whenever I asked something, he responded promptly. Whenever I asked something, he responded promptly. More

I had an exceptional experience at New Country Lexus of Great Neck. From the moment I walked in, the customer service was excellent. The staff was welcoming, professional, and truly knowledgeable about the Great Neck. From the moment I walked in, the customer service was excellent. The staff was welcoming, professional, and truly knowledgeable about their vehicles. A special mention to Jamall Thompson for going above and beyond to ensure I got the perfect car. His attention to detail and commitment to satisfy every request I had for my car is truly appreciated. If you’re looking for a dealership with top-tier service, New Country Lexus of Great Neck is the place to go. Highly recommended! More

Today, I visited the Lexus Greatneck dealership because of a minor problem with my car (battery replacement problem). With the kind help of my advisor, Neil Gao, I was able to hear the problem of my car an of a minor problem with my car (battery replacement problem). With the kind help of my advisor, Neil Gao, I was able to hear the problem of my car and the solution in great detail. I have never heard anyone explain it in such an easy and detailed way, and with Neil's help, I was able to solve the problem of my car simply. This was my second time meeting Neil, and I am grateful for his professional behavior and kindness in every meeting. Lexus Greatneck should be grateful to have an employee like Neil. More

Jamal Thompson and his team were fantastic! Jamal worked with us to stay within our budget and even included a dashcam installation, which was a great bonus. Huge kudos to the entire team for g Jamal worked with us to stay within our budget and even included a dashcam installation, which was a great bonus. Huge kudos to the entire team for going above and beyond, making this the best car-buying experience we've had at a dealership! More

Jonas Narbutas, 🫵 good man 👍 Well done, he helped us buy our favorite car. Thank you! helped us buy our favorite car. Thank you! More

Outstanding service from start to delivery! Jamaal is awesome! My personal Thank You to him for making my Lexus purchase absolutely effortless. Dealership is definatlely top notch! Jamaal is awesome! My personal Thank You to him for making my Lexus purchase absolutely effortless. Dealership is definatlely top notch! More