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New Motors Ford

Girard, PA

Overview
Employees
Reviews
Vehicles
4.8
2,485 Reviews
The team at New Motors Ford would like to welcome you to our dealership in Girard, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,485 reviews

September 10, 2026

The personnel in the service dept were the same good people to work with but over 40percent increase in the cost of an oil change from the last time is a little ridiculous More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2026 -

New Motors Ford responded

Thank you for sharing your thoughts. We apologize for any inconvenience caused by the increase in the oil change investment. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. Our team is committed to providing quality service, and we appreciate your feedback.

September 06, 2026

Absolutely great, I am very pleased! Keaton was very professional and acknowledgeable about the product he was sellin. More

by Rich A
Recommend Dealer
Yes
Employees Worked With
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Chase
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Sep 10, 2026 -

New Motors Ford responded

We're so pleased to hear about your positive experience with Keaton! His professionalism and knowledge are what we strive for. Thank you for choosing us, and we hope to see you again!

September 05, 2026

Had a recall. Took care of it right away. Very efficient. We waited and wait time was reasonable More

by Lasher
Recommend Dealer
Yes
Print
Sep 10, 2026 -

New Motors Ford responded

Thank you for sharing your experience! We're thrilled to hear that our team efficiently handled your recall and that the wait time was reasonable. We pride ourselves on our expertise and reliability. We look forward to welcoming you back!

September 04, 2026

John and the other technicians are always prompt, efficient and friendly. They are very good at their jobs and always explain the services being performed. More

by jhlh425
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
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Sep 10, 2026 -

New Motors Ford responded

Thank you for sharing your experience! We're pleased that John and the team delivered efficient and friendly service. Our commitment to transparency and expertise is important to us. We hope to see you back soon!

September 04, 2026

Bad communication, SUPER expensive, PAID FOR GLOVES AND A MASK! Like what? Makes no sense More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never met the guy that did my inspection
Print
Sep 10, 2026 -

New Motors Ford responded

We apologize for the communication and cost issues you mentioned. Please email your contact information to social@newmotorsbmw.com so our management can contact you directly. Alternatively, you can contact our President, Allen Yingling, directly via 814-823-3869 or allen@newmotors.com. We are committed to transparency and improving our service.

August 22, 2026

Service department is great. Comfortable waiting room and covered drop off. I enjoy taking my Ford and Lincoln there. More

by JOHNHAGSTROM1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mccafferty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

New Motors Ford responded

Thank you for sharing your experience with us. We're glad to hear you appreciate our service department and the comfort of our waiting room. We strive to provide a reliable and welcoming environment for all our guests. We hope to see you and your vehicles again soon!

August 17, 2026

Been working with John & Arlen for many years, I feel they are quite knowledgeable & great to work with. More

by BOPRINCEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

New Motors Ford responded

We appreciate your positive review! It's great to know that John and Arlen have been reliable and knowledgeable partners over the years. We look forward to welcoming you back!

August 13, 2026

Bought a new Bronco in June. Malfunctioning instrumentation panel in front of steering wheel. They cannot fix it. I am not sure what to do with this vehicle. More

by Jeffrey
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Loomis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dedionisio
Print
Sep 10, 2026 -

New Motors Ford responded

Jeffrey, we apologize for the issues with your Bronco's instrumentation panel. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. We appreciate your feedback and are dedicated to providing expert service.

August 05, 2026

Owen and Todd made the visit and decision quite relaxing. Owens very manner made it calmer to assess the features of the truck. Allowing me to test drive by myself first gave me a vote of confidence for the More

by fiverm
Recommend Dealer
Yes
Employees Worked With
Owen Burkett, Owen Burkett
Print
Sep 10, 2026 -

New Motors Ford responded

Thank you for your kind review! We're glad Owen and Todd made your experience relaxing and confident. We strive for quality and transparency, and it's rewarding to know you felt that. We look forward to your next visit!

August 05, 2026

Have had a rough experience with our van. The service dept. had it in for over 6 months diagnosing, re-diagnosing, and replacing parts without any real certainty of the issue. Needless to say More

by greg@erieapparel.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

New Motors Ford responded

Greg, we're sorry for the inconvenience and frustration caused by the ongoing issues with your van. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. We strive for quality and reliability in our service.

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