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New Motors Ford

Girard, PA

4.7
2,509 Reviews
The team at New Motors Ford would like to welcome you to our dealership in Girard, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,509 reviews

October 02, 2026

I presented for inspection on my 2019 F150. They were able to accommodate my appointment and get my truck inspected efficiently. I always appreciate the friendliness and professionalism provide More

by ASTARR81
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
October 02, 2026

It was a great experience, one that I would recommend to friends and family. From the sales team to finance and the prep team all did a great job. Very happy customer!! More

by hiegeltodd
Recommend Dealer
Yes
Employees Worked With
Hayden Loomis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Loomis
Oct 02, 2026 -

New Motors Ford responded

Thank you for your kind words! We're glad our team provided a great experience for you. Your satisfaction and recommendation are the best compliments we could receive. We hope to see you again soon!

October 01, 2026

Arlen. Hes the best. Give him a raise. He goes absolutely above and beyond to make sure the client is happy with the service they provide. More

by ckopac
Recommend Dealer
Yes
Employees Worked With
Arlen. Hes the best. Give him a raise. He goes absolutely above and beyond to make sure the client is happy with the service they provide.
Oct 01, 2026 -

New Motors Ford responded

We're so glad to hear that Arlen provided outstanding service! Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. We hope to welcome you back in the future.

October 01, 2026

Pleasant and timely. No problems.. nothing more to say. Have a nice day today and every day More

by dramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

New Motors Ford responded

Thank you for sharing your positive experience! We're glad everything went smoothly and on time. Your feedback reinforces our commitment to quality service. Enjoy your day!

September 30, 2026

I chose to wait for my inspection. .. new explorer so I knew she wouldn't need anything. It took over 2 hours More

by Cyndi16401
Recommend Dealer
Yes
Employees Worked With
Service
Sep 30, 2026 -

New Motors Ford responded

We appreciate your feedback and are sorry for the extended wait during your inspection. Your patience is valued, and we aim to improve our service efficiency. We look forward to welcoming you back.

September 30, 2026

Excellent experience at New Motors Ford! Great team dynamics. No hard sell or pressure. Clear and straight forward. Polite and sensitive to my situation. Will definitely return for my n More

by Bustermk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR in Finance
Sep 30, 2026 -

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled that Devin and our team at New Motors Ford provided a straightforward and respectful experience. Your satisfaction is important to us, and we are eager to assist you with your next vehicle. We appreciate your trust in our expertise and quality service!

September 28, 2026

They were very helpful and kind. They made us aware of what we just purchased and what we have that we can do for service. More

by kboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was helpful and kind during your visit. We pride ourselves on transparency and expertise. We look forward to welcoming you back for future services.

September 27, 2026

Quick response rate, great servicing. They were quick to answer any questions I may have had. More

by taytaypeyton13
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Sep 28, 2026 -

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear you appreciated our quick response and great servicing. Our commitment to quality and expertise is what drives us. We look forward to welcoming you back soon!

September 26, 2026

Jeremy and Collin were so wonderful to work with! Got me in as quickly as possible, were kind and asked all the right questions. It was a great experience thank you guys so much! More

by Chelseyjroberts
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Sep 28, 2026 -

New Motors Ford responded

It's wonderful to know that Jeremy and Collin made your visit a great one. We appreciate your kind words and are committed to maintaining the quality and reliability you experienced. We hope to serve you again in the future!

September 26, 2026

No customer service. I had to leave a voicemail because they no longer answer the phone More

by Foess1
Recommend Dealer
No
Sep 26, 2026 -

Foess1 responded

Since the new ownership the customer service has been eliminated. Not the same that it was for the past 20 years that I have been with them. I’ll think twice before I go back there.

Sep 28, 2026 -

New Motors Ford responded

We're sorry to hear about your recent experience with our customer service. We understand the frustration of not being able to reach us directly. Please email your contact information to social@newmotorsbmw.com so our management can address your concerns. We are committed to improving and providing reliable service.

Sep 28, 2026 -

Foess1 responded

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