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New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,223 reviews
May 31, 2025
Great experience and very professional staff and dealership. I am happy with my purchase and the finance and sales processes. dealership. I am happy with my purchase and the finance and sales processes. More
by brownlee001
Employees Worked With
May 29, 2025
I cannot give enough praise to Mike Ferris and Michele Happy who went above and beyond to get me in my new Forester after my 2020 Outback had been totaled. They worked diligently and with thoughtful care Happy who went above and beyond to get me in my new Forester after my 2020 Outback had been totaled. They worked diligently and with thoughtful care taking into consideration the anxiety I felt after my accident. I will always be a New Motors customer as well as a Subaru owner. These two employees went above and beyond. More
by gosscamp
May 28, 2025
Kevin Yaros was amazing! So helpful, so nice, so knowledgeable, and not pushy from start to finish! I would recommend anyone I know looking for a vehicle in Erie to go see Ke So helpful, so nice, so knowledgeable, and not pushy from start to finish! I would recommend anyone I know looking for a vehicle in Erie to go see Kevin! To be honest, though, everyone at New Motors in Erie, PA that I spoke to and interacted with were all so kind and helpful. Great experience! More
by Angilellakh
Employees Worked With
May 27, 2025
Car shopping is difficult at the best of times, perhaps even more so today. New Motors Subaru Erie. What can I say excellent purchase excellent service excellent staff. If you want to cut to the best resul even more so today. New Motors Subaru Erie. What can I say excellent purchase excellent service excellent staff. If you want to cut to the best result easily and quickly give New Motors a try. Six months all is well! More
by pjpoland
May 27, 2025
Service was going to replace part that was not bad, would have been $3500.00 and wouldn't have fixed the issue. Took it to another garage and they replaced the correct parts for around $400.00. have been $3500.00 and wouldn't have fixed the issue. Took it to another garage and they replaced the correct parts for around $400.00. More
by cspcdc
Employees Worked With
May 21, 2025
It was a pleasure working with Steve K. He made buying our 2025 Outback an easy, stress-free experience. We appreciated the fact that we weren't pressured or re-directed into buying someth He made buying our 2025 Outback an easy, stress-free experience. We appreciated the fact that we weren't pressured or re-directed into buying something we didn't want. We were clear in what we wanted & ended up with exactly that. More
by MaryIrene
Employees Worked With
May 21, 2025
The salesman, Brad, was very knowledgeable and friendly. It was a pleasant experience. Also, having something come to my home to help me navigate the the computer screen was a plus. It was a pleasant experience. Also, having something come to my home to help me navigate the the computer screen was a plus. More
by l
Employees Worked With
Brad Konkol
May 19, 2025
This was a very stress free purchase. Eric kept us informed throughout the entire process. He was a pleasure to work with. Eric kept us informed throughout the entire process. He was a pleasure to work with. More
by tonimerritt73
Employees Worked With
May 19, 2025
Our experience was beyond expectations. It was truly the best experience we have had at any auto dealership! No pressure sale with vast knowledge of our purchase of the first in the regio It was truly the best experience we have had at any auto dealership! No pressure sale with vast knowledge of our purchase of the first in the region hybrid Subaru forester. More
by humesv
Employees Worked With
