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New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,223 reviews
April 15, 2025
They are Clean ,friendly, knowledgeable ,service is awesome. You can get in quickly for a oil change awesome. You can get in quickly for a oil change More
by denise4847
April 13, 2025
The dealership was really knowledgeable and friendly. Micheal Francis is who sold the CROSSTREK to me. The female employee who went over the extended warranty did not impress me. Not friendly and appe Micheal Francis is who sold the CROSSTREK to me. The female employee who went over the extended warranty did not impress me. Not friendly and appeared to be in a rush to dismiss me once I told her I wasn't interested in all the extra warranties that raised the price over $2,000. More
by Barbara
April 12, 2025
The new car purchase was so very easy and convenient. We are extremely pleased with the crosstrek model and the features included. Brendan covered everything we needed to know about the vehicle and we d We are extremely pleased with the crosstrek model and the features included. Brendan covered everything we needed to know about the vehicle and we drove it home the same day. Buy a Subaru at New Motors! More
by Ray k
Employees Worked With
Michelle Happy and Brendan Eisinger
April 11, 2025
Eric White at New Motors helped me find the specific Volkswagen Taos that I was interested in purchasing. Eric was very helpful and did not pressure me into a sale. If you’re interested in a Volkswagen, Volkswagen Taos that I was interested in purchasing. Eric was very helpful and did not pressure me into a sale. If you’re interested in a Volkswagen, I would recommend seeing Eric White at New Motors in Erie , PA. More
by Mkarnish50
April 08, 2025
I've bought a few cars from New Motors over the years, and they have always served me well. I appreciated Eric White, my sales associate, who answered the phone when I called and helped me find the perfec and they have always served me well. I appreciated Eric White, my sales associate, who answered the phone when I called and helped me find the perfect vehicle. He was informative and efficient, listened to what I needed, and lined me up with what I wanted. The process was pretty effortless. More
by heatherdemico
April 07, 2025
Excellent dealership had excellent service very professional service ever one was polite and helpful I recommend this dealership to customers. professional service ever one was polite and helpful I recommend this dealership to customers. More
by martindw5130
Employees Worked With
April 05, 2025
I have been buying vehicles from New Motors since 1996, the first purchase being a BMW Z3. Everyone at this dealership treats a customer (or for that matter, anyone who for the first time stops in to look the first purchase being a BMW Z3. Everyone at this dealership treats a customer (or for that matter, anyone who for the first time stops in to look at vehicles) with the utmost courtesy and respect. Steve Quinn has sold me five of the six new BMW's that I have owned. His knowledge of automobiles is extremely important to me when I decide to move on to a new vehicle. This is also a good reason to return to New Motors. Steve's son Robby was very helpful to me with my latest purchase when his dad was off for knee replacement surgery. He could not have been more willing to answer any questions I had. More
by regiscsmerkar
April 04, 2025
Bradley Konkol was the sales rep I dealt with and he was very professional, informative, and patient. I give him a 5 star rating! Cathy Fresch very professional, informative, and patient. I give him a 5 star rating! Cathy Fresch More
by cathy.fresch
