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New Motors
Erie, PA
2,225 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,225 reviews
April 05, 2025
I have been buying vehicles from New Motors since 1996, the first purchase being a BMW Z3. Everyone at this dealership treats a customer (or for that matter, anyone who for the first time stops in to look the first purchase being a BMW Z3. Everyone at this dealership treats a customer (or for that matter, anyone who for the first time stops in to look at vehicles) with the utmost courtesy and respect. Steve Quinn has sold me five of the six new BMW's that I have owned. His knowledge of automobiles is extremely important to me when I decide to move on to a new vehicle. This is also a good reason to return to New Motors. Steve's son Robby was very helpful to me with my latest purchase when his dad was off for knee replacement surgery. He could not have been more willing to answer any questions I had. More
by regiscsmerkar
April 04, 2025
Bradley Konkol was the sales rep I dealt with and he was very professional, informative, and patient. I give him a 5 star rating! Cathy Fresch very professional, informative, and patient. I give him a 5 star rating! Cathy Fresch More
by cathy.fresch
April 04, 2025
My husband And I have always had great experiences with this dealership. We never feel pressured to purchase anything unnecessary or unwanted, and we leave with everything we do need. The sales team is ama this dealership. We never feel pressured to purchase anything unnecessary or unwanted, and we leave with everything we do need. The sales team is amazing. More
by Ameliakmaurer
Employees Worked With
Nicholas Gaiser
April 01, 2025
Shane Harney was excellent! He fit us in his busy schedule and we forgot our parking pass and is mailing it to us. Very helpful and made sure we understood our vehicle options. He fit us in his busy schedule and we forgot our parking pass and is mailing it to us. Very helpful and made sure we understood our vehicle options. More
by gold1968gto
Employees Worked With
April 01, 2025
Just bought a 2021 Subaru Forester Sport from Shane. Our 4th Subaru from Shane and great service! He is awesome! Thank you New Motors! Our 4th Subaru from Shane and great service! He is awesome! Thank you New Motors! More
by sallen1968
April 01, 2025
This dealer goes way beyond expectations The dealership I worked for 38 years stopped making advancements after the actual original owner had past away The new owners let everything fall apart and Custom I worked for 38 years stopped making advancements after the actual original owner had past away The new owners let everything fall apart and Customers noticed this So, New Motors is the dealership I recommend to my family and friends because I know they will be 100% satisfied More
by bbond21058
March 31, 2025
Car was almost completely taken care of. Staff friendly and efficient. However having issues with getting radio speakers needed to complete job. Unsure since this item is back ordered w Staff friendly and efficient. However having issues with getting radio speakers needed to complete job. Unsure since this item is back ordered when it will be in. The speaker system has been out for a month and counting. It’s hard being without the radio or speakers to connect phone 😔 Thank you Sheila More
by Sheila
Employees Worked With
March 31, 2025
My whole family were very impressed with the salesmanship that was given to use upon on visit to your showroom. We were met by Steve Lobaugh and he went over all our concerns. Showed us all the models we that was given to use upon on visit to your showroom. We were met by Steve Lobaugh and he went over all our concerns. Showed us all the models we wanted to see and made a sale. It was the extra things he did to win us over to your company. More
by JO JOpowertools
March 31, 2025
Steve Q. Was helpful and made everything go so smoothly. Could not be any happier. Was helpful and made everything go so smoothly. Could not be any happier. More
by Nlynn98
March 30, 2025
Our family all drive Subarus because we love the cars, and the service at New Motors is terrific. Steve Kolenda is a superb salesman— honest, low pressure, and incredibly personable. More importantly, h and the service at New Motors is terrific. Steve Kolenda is a superb salesman— honest, low pressure, and incredibly personable. More importantly, he knows his product and we have appreciated all of his help. More
by Satisfied
Employees Worked With
