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New Motors
Erie, PA
2,225 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,225 reviews
February 01, 2025
An excellent experience from start to finish! Thank you to Eric for making easier than I was expecting! Thank you to Eric for making easier than I was expecting! More
by msmuffet82
January 31, 2025
We leased a second Subaru from New Motor’s through our sales rep Shane Harney. This time around we opted for a Subaru Crosstrek Limited. Subaru is a top pick of Consumers Reports as well as several positi sales rep Shane Harney. This time around we opted for a Subaru Crosstrek Limited. Subaru is a top pick of Consumers Reports as well as several positive in depth reviews by mechanics on YouTube. Subaru vehicles are designed and engineered to perform as reliable transportation through the years and may I add, their owner instruction manuals are first class that covers every aspect of the vehicle. Thank you to Shane Harney for your assistance and product knowledge and thank you to New Motors…a top shelf dealer. William Sontheimer More
by WASON
January 30, 2025
My salesman , Stephen Kolenda , was extremely helpful in showing me the selection of vehicle I was looking for. I got exactly what I needed for the price I was looking for. I had the easiest experience ever showing me the selection of vehicle I was looking for. I got exactly what I needed for the price I was looking for. I had the easiest experience ever with their finance officer , Nathan Bird. And extremely impressed with the service department and how thorough they are. Best experience ever , honestly. . More
by garver_nick
January 28, 2025
Bradley was very helpful in getting us into a new car, he went above and beyond and always made sure we were comfortable. Would definitely recommend him to anyone looking for a new car. However we were Not h went above and beyond and always made sure we were comfortable. Would definitely recommend him to anyone looking for a new car. However we were Not happy with the person in the finance room getting very upset with us when we declined the additional warranties and ad ons. More
by Sirak
Employees Worked With
Bradley Konkol
January 27, 2025
New Motors Volkswagon and specifically Eric White and Michael Pitts answered all of my questions and I was never pressured to buy or lease any vehicle. I did decide to purchase a 2025 Volkswagon Jetta GL Michael Pitts answered all of my questions and I was never pressured to buy or lease any vehicle. I did decide to purchase a 2025 Volkswagon Jetta GLI and I have been so pleased with it and all the help getting it setup from Eric! All of the New Motors team did a great job and they never pushed any extras, but did explain everything in detail. Thank You for such a great buying experience! More
by daryl_h6
January 26, 2025
Shane Harney is my recommendation for any sale at New Motors Subaru im Erie. PA. Motors Subaru im Erie. PA. More
by mimi16505
Employees Worked With
January 25, 2025
This was our 3rd new Subaru purchased from New Motors in the past 12 Years. As usual, the sales person, in this case Brad Konkol, was very helpful and knowledgeable regarding everything from the vehicle it the past 12 Years. As usual, the sales person, in this case Brad Konkol, was very helpful and knowledgeable regarding everything from the vehicle itself to the financing options. Overall, a pleasant experience unlike many dealerships. Keisha was also very helpful in getting us started through my internet queries. More
by suburu Family 4
January 25, 2025
Everyone was very accommodating and nice to be around especially Stephen Kolenda. He was really great. especially Stephen Kolenda. He was really great. More
by specialmadejoy
January 25, 2025
Working with Eric White to purchase our VW Tiguan was a pleasant experience. His professionalism, knowledge, and understanding of our situation made the purchase easier. Working with other members of his t pleasant experience. His professionalism, knowledge, and understanding of our situation made the purchase easier. Working with other members of his team, he had us in our new car in a short period of time. When our next automobile purchase comes up again, we will be looking to New Motors again. More
by deacondececco
January 24, 2025
Recently I completed the purchase of my 2025 Outback at New Motors, with sales person Shane Harney. I was delighted to drive it home. Shane is very personable, professional and knowledgeable. He helped New Motors, with sales person Shane Harney. I was delighted to drive it home. Shane is very personable, professional and knowledgeable. He helped me make my decisions on what I wanted on the vehicle and which package I would need. There was no pressure from him as you may expect in sales. I have owned several Subarus, having purchased my first in 1980. New Motors has treated me well, and that is I kept returning in the past 45 years. Furthermore, the service department is top notch. Aside from the purchase, we had time to talk in general. Our conversations were enjoyable, as he is not just a car sales person. More
by Eddie
