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New Motors
Erie, PA
2,225 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,225 reviews
January 23, 2025
Great sales, service, and overall experience. I have now purchased two vehicles from New Motors, both from Shane, and he is fantastic. By far the easiest buying experience, and I would recommend I have now purchased two vehicles from New Motors, both from Shane, and he is fantastic. By far the easiest buying experience, and I would recommend both Shane and New Motors. I’ll be back for a third! More
by Ian
Employees Worked With
January 23, 2025
I have had a Subaru Crosstrek since 2018 and have had awesome service always from New Motor Subaru. I recently bought the 2024 model of the Crosstrek and Really appreciated the way Mike Francis worked awesome service always from New Motor Subaru. I recently bought the 2024 model of the Crosstrek and Really appreciated the way Mike Francis worked around my schedule and made sure I was aware of all the new technology in the car! More
by Christinehetzphillips
January 21, 2025
We are very pleased with Bradley Konkol for his outstanding service in getting our new Subaru. He's knowledgeable, courteous and spends a lot of time with the clients. He's the advisor to go to. outstanding service in getting our new Subaru. He's knowledgeable, courteous and spends a lot of time with the clients. He's the advisor to go to. More
by banjul1998
Employees Worked With
Bradley Konkol
January 21, 2025
we recently had the pleasure of working with Steve Quinn at New Motors, and we couldn't be happier with our experience. From the moment we walked into the dealership, Steve Quinn made us feel welcome and va at New Motors, and we couldn't be happier with our experience. From the moment we walked into the dealership, Steve Quinn made us feel welcome and valued as customers. Steve Quinn, Seth Murphy and Steve Lobaugh explained every detail clearly, ensuring we were comfortable with every step of the process. We never felt pressured or rushed, which made the experience stress-free and enjoyable. Their professionalism, knowledge, and patience were evident throughout the entire process. Thanks to their dedication and expertise, we drove away in a new vehicle. We absolutely love our new ride! More
by Ronald
January 16, 2025
The whole dealership is setup to serve. Comfortable seating. Refreshments. A busy dealership with constant inventory updates. Knowledgeable salespeople. Modern financing process. Very satis Comfortable seating. Refreshments. A busy dealership with constant inventory updates. Knowledgeable salespeople. Modern financing process. Very satisfied More
by Tim Tomlin
Employees Worked With
Adam Yingling
January 16, 2025
New motors has some good eggs at it. Service advisors gives solid advice. On what precautions and repairs should be taken to prolong the life of your car. And they offer them in a manne Service advisors gives solid advice. On what precautions and repairs should be taken to prolong the life of your car. And they offer them in a manner where it feels as if your getting a recommendation from a friend. Not just a business. Sales member steve is also another good one. He's straight forward. I didn't get the feeling of being given the ring around on my trade in. And exploring the numbers and interest rates on a new car. He was willing to go above and beyond to not only find the car I wanted but the best deal for the one I wanted. More
by j.eckhardt0614
January 15, 2025
For a new car, Gregory is the salesman to see. He is personable and patient with people. I really like my car too. Gregory was able to get the one I wanted first thing. I met someone else who rece He is personable and patient with people. I really like my car too. Gregory was able to get the one I wanted first thing. I met someone else who recently purchased a car and had Gregory and we agreed he was SUPER!! More
by deyjeyork
Employees Worked With
Gregory
January 14, 2025
BRADLEY KONKOL IS OUTSTANDING SERVICE REPRESENTIVE FOR NEW MOTORS HE WHEN ABOVE AND BEHOND IN MAKING THE PURCHASING AS EASY AS IT GETS WELL DONE. NEW MOTORS HE WHEN ABOVE AND BEHOND IN MAKING THE PURCHASING AS EASY AS IT GETS WELL DONE. More
by pacittidebra1953
January 14, 2025
They aways do great work. They have plenty of snacks and Tv and free WiFi. And everyone is very helpful and helpful. They have plenty of snacks and Tv and free WiFi. And everyone is very helpful and helpful. More
by jeffreyclark64
Employees Worked With
January 13, 2025
always a timely appointment. ..great service and a great waiting area....clean rest rooms also ..great service and a great waiting area....clean rest rooms also More
by gjaquith
Employees Worked With
