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New Motors
Erie, PA
2,225 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,225 reviews
January 13, 2025
Steve Kolenda is an asset to New Motors. Do not ever let this employee get away. Purchasing a new vehicle is a large expenditure and having the good fortune of dealing with a sales represen Do not ever let this employee get away. Purchasing a new vehicle is a large expenditure and having the good fortune of dealing with a sales representative of Steve's caliber erases all anxiety. More
by wyler8958
Employees Worked With
January 10, 2025
Eric White quickly found the exact vehicle I wanted. He made the buying experience a breeze. He made the buying experience a breeze. More
by jwtaggart
Employees Worked With
January 09, 2025
Mike Francis was amazing to work with in purchasing my first Subaru. He was patient and thorough and made sure I had all of the information I needed to be able to make the right choice for me. I highly first Subaru. He was patient and thorough and made sure I had all of the information I needed to be able to make the right choice for me. I highly recommend him! More
by Andie
January 06, 2025
Honest Passionate Caring informative open trusting upfront helpful upbeat steve loved his job personable straight forward upfront helpful upbeat steve loved his job personable straight forward More
by Deberam8
Employees Worked With
January 05, 2025
Shane was amazing to work with and purchase my first vehicle with! Would work with him again! vehicle with! Would work with him again! More
by rebeccaeades23
Employees Worked With
January 04, 2025
A very good experience in the purchase of my new VW with the help of Eric White at New Motors in Erie, PA. I highly recommend Eric and Nee Motors if you are looking for a new vehicle. the help of Eric White at New Motors in Erie, PA. I highly recommend Eric and Nee Motors if you are looking for a new vehicle. More
by Md754
January 04, 2025
I had a very pleasant experience with my new vehicle purchase at New Motors in Erie, PA. Mike Francis was very helpful and very friendly during the experience. I was not looking to actually purchase a purchase at New Motors in Erie, PA. Mike Francis was very helpful and very friendly during the experience. I was not looking to actually purchase a vehicle on the day I went - I was only planning to look. But they had what I wanted on the lot and were very accommodating to my indecisive decisiveness. :) It ended up happening - even though it wasn't my intention when I left my house. More
by sogemini
January 03, 2025
I was looking for a certified BMW X5. Steve Quinn was very welcoming from the moment I walked in. He answered all my questions on couple of X5 models they had in which I was interested. E Steve Quinn was very welcoming from the moment I walked in. He answered all my questions on couple of X5 models they had in which I was interested. Explained every step in easy to understand detail. The whole team was also supportive in the purchase. Did not feel rushed or pressured to make decisions. Had an awesome experience. It was great to work with Steve and also known him in person. Great people Thank you Steve Quinn and New Motors. More
by PANKYKANKY
January 03, 2025
We were welcomed when we came in, met with Shane Harney. He had been contacted during the summer with what we wanted to purchase. He gave us his time by checking what cars were available in our price rang He had been contacted during the summer with what we wanted to purchase. He gave us his time by checking what cars were available in our price range and model. He also gave us the website to refer to. When we located the car we were interested in, Shane made an appointment with us for making the purchase. The finance manager explained the document very clearly. Purchasing the car was very smooth. More
by bdouble1
