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Newport Lexus

Newport Beach, CA

4.9
1,716 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,716 reviews

June 27, 2015

Purchase of 350 ES - March 2015 Andy Tran made the purchase of my ES350 hassle free. All the detail of the transaction went smoothly and as agreed upon. Thank you Andy for making m More

by M&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel
Jun 29, 2015 -

Newport Lexus responded

Hi M&M, Congrats on your recent purchase of a new 2015 ES350. It's a wonderful vehicle and we have no doubts that you're going to enjoy driving it. It's a pleasure to hear that Andy made your car buying experience hassle free. Thank you for your kind words about your visit and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 26, 2015

Amazing Sangjae was really nice and helpful!!!! He helped me get the exact model I wanted and was extremely nice from the beginning and along the entire proce More

by Aimeepoynor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Engel, Sangjae You
Jun 29, 2015 -

Newport Lexus responded

Hello Aimee, Thank you for your positive comments. Sangjae is a wonderful salesman and is consistently helping customers into the exact Lexus they're looking for. I'll be sure to share your comments with him and the rest of our team. Congrats on your new Lexus and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 25, 2015

Best Ever! Go see Gary Kalagian I went to see Gary at Newport Lexus as recommended by a friend. Thank God I did! I'm still not sure how it was possible to get an amazing deal on a ca More

by Lulooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sarah Engel
Jun 26, 2015 -

Newport Lexus responded

Hello Lulooney, Thank you for your positive comments. Our goal here at Newport Lexus is to make the customer's car buying experience as stress free as possible. It's a pleasure to hear that Gary and Sarah did just that and was able to get you into a new Lexus. Congrats on your new vehicle and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 24, 2015

Wonderful experience Sangjae was very helpful. He answered all of our questions and was patient when we re-asked the same questions. he didn't push the sale. He let u shav More

by Autumn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Jun 24, 2015 -

Newport Lexus responded

Hi Autumn, Thank you for your advocacy of Newport Lexus. It's a pleasure to hear that Sangjae was helpful during your car buying experience and gave you the necessary space when needed. Congrats on your new vehicle and should you ever have any questions, please don't hesitate to ask. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 23, 2015

Great buying experience We recently purchased a GX460 at Newport Lexus and were thoroughly impressed with the process from start to finish. Our salesman, Sangjae You, was ve More

by GX460_purchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts, Sangjae You
Jun 24, 2015 -

Newport Lexus responded

Hi GX460_purchase, Thank you for your positive comments. It's a pleasure to hear that Sangjae provided you with a positive car buying experience from start to finish. We cannot tell you enough how much you're going to enjoy your GX460. It is a world class SUV that you'll love showing off to your friends. Thank you for choosing Newport Lexus and we look forward to seeing you at your first service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 23, 2015

Wonderful! Craig Jones was very on top of what he was doing. Most important of all, he respects his customers.?? He was very attentive and made the process easy More

by jennyporrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Bill Pippin, Joseph Garcia, Craig Jones
Jun 23, 2015 -

Newport Lexus responded

Hi Jenny, Wow! Thank you for this great review. Craig is a wonderful salesman and a great asset to Newport Lexus. I'll be sure to share your comments with him and the rest of our team. Welcome to the Newport Lexus family and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 23, 2015

Best service! I bought a GX460 from Newport Lexus late 2014 and unfortunately got in a bad accident in Dec. 2015 where I broke my neck, but my neurosurgeon and the More

by kmccormack32
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brawley
Jun 23, 2015 -

Newport Lexus responded

Hi kmccormack32, We're extremely sorry to hear about your accident and we wish you a speedy recovery. Lexus vehicles are of the highest quality and save lives every day. We're extremely happy to hear that Greg went above and beyond to get you back into another Lexus and that slowly but surely you're getting back behind the wheel. Once again we wish you a quick recovery and if you ever need anything at all, please don't hesitate to ask. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 23, 2015

Very Professional Service What can be a stressful venture turned out to be a very pleasant experience. Acquired a certified 2013 RX 350 with the assistance and guidance of our More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Jun 24, 2015 -

Newport Lexus responded

Hi Duke, Thank you for your review and business. We know that purchasing a new vehicle can be a stressful experience, which is why we make sure to make it as simple as possible for our customers. Sangjae is a wonderful salesman and he consistently makes sure to get each customer into the best vehicle for them. Congrats on your new RX350 and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 22, 2015

Excellent service!! My husband and I had the pleasure of working with Gary Kalagian when we purchased our Lexus. He was very helpful and knowledgeable and took a lot tim More

by Ck35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sarah Engel
Jun 22, 2015 -

Newport Lexus responded

Hi CK35, Thank you for your positive comments. It's a pleasure to hear that Gary went above and beyond to provide you and your husband with a great car buying experience. He is a very knowledgable salesman and knows everything about every Lexus vehicle. Congrats on your new Lexus and should you ever have any question, please don't hesitate to ask. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 22, 2015

Superior and elegant process After negative experiences at 2 other Lexus dealers (MV and Tustin), i visited Newport Lexus and was beyond impressed with their showroom and the peop More

by Michael E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Lin
Jun 23, 2015 -

Newport Lexus responded

Hello Michael, Thank you for your review and business. Eddy has surprised me in the past with his devotion to customer service. It's a pleasure to hear that he went above and beyond to make sure your car buying experience was one you won't soon forget. I'd like to congratulate you on your new Lexus and we look forward to building a long lasting relationship with you. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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