
Newton Ford South
Shelbyville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Joshua Fournier was amazing! He listened to our needs and helped us find exactly what we needed at a price we could afford. Thank you Josh! helped us find exactly what we needed at a price we could afford. Thank you Josh! More
Chase Carter sold me my 2020 Escape. He called multiple times to check on my trade-in to see if I was still happy with my purchase. times to check on my trade-in to see if I was still happy with my purchase. More
Excellent experience!!! I would definitely recommend sales and leasing specialist Joshua Fournier, who made it well worth it! I was blessed to drive off in a new car!!! Thank you for everything! sales and leasing specialist Joshua Fournier, who made it well worth it! I was blessed to drive off in a new car!!! Thank you for everything! More
Chase Carter was very good at finding the truck i needed. It was easy and fast finding me a truck that fits my job style. I would recommend him anyone. It was easy and fast finding me a truck that fits my job style. I would recommend him anyone. More
My Son and I drove 4 hours from Georgia to look at and buy a 2014 Denali that I had been talking to Lisa and Brian about all week. Was talking with Lisa first about the truck and she told me it was a nice buy a 2014 Denali that I had been talking to Lisa and Brian about all week. Was talking with Lisa first about the truck and she told me it was a nice and very clean truck, even sent me a short video which couldn't tell much when watching. I asked if the truck had went through their service department and was told YES and that the service manager said it was a "Bad A__ Machine". Then I start talking with Brian, he also said the truck had been looked over by the service department but couldn't answer any of my questions or give me any kind of information other than it had been modified per the previous owner. I wanted to give my credit card number to hold the truck for two days until we could get up there to insure it would be there and was told it would be a $1,000 non-refundable deposit. WHAT KIND OF CUSTOMER SERVICE IS THAT!!!!! I should have known then what kind of people I was dealing with..... I did talk to Lisa Friday evening and she assured me that the truck would be there, detailed and parked in front of the dealership with papers in hand ready to go. Well when we got there at 9:30 the truck was not parked in front of the dealership and definitely had not been cleaned in quit sometime, it was still parked on the used lot side. I start looking the truck over and very displeased I lay down under the truck to notice that all the filters were covered with fluids and had definitely had not been serviced!!! While I was under the truck Lisa and Brian came out to the truck and remote started it while I was under it with my son standing there and antifreeze was dripping rapidly from the bottom of the motor while it was running so I told them to turn it off..... The connector going into the firewall was bad and leaking antifreeze. Lisa got us a dealer tag to go drive it while she talked with the service department and the front end felt like it was going to come out from under it...... It was out of balance and out of line and they tried to blame it on the road making it pull to the right...... When we got back Lisa pulled it into the service area and my son and I decided we would pass and I told Lisa and she told the guys to forget about it that we didn't want the truck. We went across the street to Shelbyville Auto Sales and was talking with Monte about one of their trucks when I watched the service guy pull the truck at Newton back down and put it right back on the lot where it was when we got there. I couldn't believe they just put it right back on the lot to rip someone else off that may not know what they're looking at, JUST UNREAL!!!!!!! It all worked out for us though, we got a fine truck from Shelbyville Auto sales and Monte and Joey are some stand up guys....God works in mysterious ways and I WILL do business again with Monte and Joey over at Shelbyville Auto Sales and will tell everyone else I know as well... More
Best dealership and staff I have ever done business with. I will recommend anyone I know to deal with them and I will be doing business with them again I will recommend anyone I know to deal with them and I will be doing business with them again More
I've had a Kia since 2001 and traded it for my new Ford today. Won't EVER go back to Kia after my great experience with Newton Ford. Thank you Mr. Bobo! This was low pressure, friendly, knowledgeable, stay today. Won't EVER go back to Kia after my great experience with Newton Ford. Thank you Mr. Bobo! This was low pressure, friendly, knowledgeable, stayed within my budget, just outstanding! Mr. Bobo took the time to listen and then produced a car that matched my needs. No switch and bate. It's that simple. Other dealerships should take a lesson from how Newton does it! Kudos to Mr. Bobo and Mr. Robinson, the finance person that also made it easy. More
Newton is the only place I will buy from. My sales Lady, Lisa Cook, was absolutely wonderful! She was knowledgeable, diligent, and friendly. Josh got me approved even when I was skeptical. James in finance Lisa Cook, was absolutely wonderful! She was knowledgeable, diligent, and friendly. Josh got me approved even when I was skeptical. James in finance answered all of my remaining questions, he was efficient and kind. This dealership really makes you feel at home. More
Excellent service Joshua Fournier did an outstanding job and made sure I was satisfied with my purchase and was persistent until we agreed on a price. If you need anything Joshua will go the extra mile. If and made sure I was satisfied with my purchase and was persistent until we agreed on a price. If you need anything Joshua will go the extra mile. If he don’t know the answer he will go find out. The finance department is great and makes sure you understand all aspects before signing. Very friendly dealership. More
Chase did a fantastic job and he was friendly, cooperative and helpful! I would say he made it easy for me to purchase my truck with his quick and responsive efforts! cooperative and helpful! I would say he made it easy for me to purchase my truck with his quick and responsive efforts! More