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Niello Audi
Sacramento, CA
687 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 687 reviews
January 12, 2024
Great dealership. That is all I have to say. Nice people. Responsive. Honest. Available professional That is all I have to say. Nice people. Responsive. Honest. Available professional More
by STEVE.MERKSAMER
Verified Customer
January 12, 2024
Good contact and great service! I had a clear bra applied. The job they did was professional and thorough. I had a clear bra applied. The job they did was professional and thorough. More
by MSCHIVO
January 11, 2024
Your Customer care team are my cars best friends. Great service, great communications. I trust their advice. Great service, great communications. I trust their advice. More
by lmalex
January 09, 2024
As always, the team at Niello always take care of me very well, excellent service team well, excellent service team More
by lawwailok
Employees Worked With
January 07, 2024
I had not been to the service department for several years. The changes they have made have improved the ease of making service appointments. Erik is always responsive and helpful in answering my questi years. The changes they have made have improved the ease of making service appointments. Erik is always responsive and helpful in answering my questions. More
by MyQ5
Employees Worked With
January 07, 2024
Great customer service. Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but overall good experience. More
by AH
January 05, 2024
Always a great experience easy in and out even when getting a loner car. Dain makes me feel at home very pleasant and gets the job done. getting a loner car. Dain makes me feel at home very pleasant and gets the job done. More
by FISH4TROUT55
January 05, 2024
The service department is prompt and do a great job. The parts department seems challenged. I ordered a spare tire several weeks ago and they said it would take a couple of days. No feedback to date? The parts department seems challenged. I ordered a spare tire several weeks ago and they said it would take a couple of days. No feedback to date? More
by bertrand916
January 05, 2024
This was our seventh Audi and fifth with Niello so we have a decade of experience with both Niello and Cain. With that in mind, we buy from them no matter the solicitations we received from competitors e have a decade of experience with both Niello and Cain. With that in mind, we buy from them no matter the solicitations we received from competitors even to the point of preferring the Niello experience above the most ideal selection, namely that we choose them even though this go around wasn’t exactly what we preferred; this speaks to our comfort and confidence we have with the organization. More
by LANCE30
