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Niello Audi
Sacramento, CA
589 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 589 reviews
September 22, 2023
The service reps are always courteous and efficient. They do not hedge with bad news but seem to honestly advise if the work is critical or can wait. I appreciate that. The last time I was there a cou They do not hedge with bad news but seem to honestly advise if the work is critical or can wait. I appreciate that. The last time I was there a couple of us had to wait about 10 minutes for someone to come to the counter and take our $. That was a first. More
by gumbo03
Verified Customer
September 21, 2023
Very clean. Great service. Will go back for needed service. Was able to get me in at last minute. Great service. Will go back for needed service. Was able to get me in at last minute. More
by SHARON.GRETLER
Employees Worked With
September 21, 2023
I love that the customer service is unrivaled and very much appreciate weekend service appointments! much appreciate weekend service appointments! More
by jthurst
Employees Worked With
September 21, 2023
They do a good job with the communication and the service activity. Do not send this again, 15 words?? activity. Do not send this again, 15 words?? More
by cblythe0
Employees Worked With
September 21, 2023
James was helpful and took care of my requests on the service of my car. I purchased my car at Niello, and that was a great experience too. service of my car. I purchased my car at Niello, and that was a great experience too. More
by Maureen
Employees Worked With
September 18, 2023
I was greeted promptly upon arrival and James was very helpful. Great Experience as usual! helpful. Great Experience as usual! More
by velrose74
Employees Worked With
September 18, 2023
The Niello company has the vision to hire the best people in the business. One of the main reasons I keep coming back to lease cars is Cain Carter. He IS the BEST. A complete professional and friend. How man in the business. One of the main reasons I keep coming back to lease cars is Cain Carter. He IS the BEST. A complete professional and friend. How many people can say that about their sales guide? Cain Carter and Niello are high-quality class acts that set a high bar for other dealerships to emulate. I have been buying cars from Rick Niello since 1991 when I moved here from the Bay Area. More
by ron_j8
Employees Worked With
Other Employees :
Robert Burris
September 17, 2023
Omead kept up the high standards of the Service Dept. that I have come to expect. Service was completed on time as promised. Two of the reasons I continue to bring my 2014 Q5 TDI to Niello Audi. My Q5 i that I have come to expect. Service was completed on time as promised. Two of the reasons I continue to bring my 2014 Q5 TDI to Niello Audi. My Q5 is still ticking at 150,000 miles. More
by wvt
Employees Worked With
September 15, 2023
Dain was very helpful, friendly and I felt he went above and beyond. He loves his job and you can tell in the way he takes care of his clients. I never felt like my concerns were dismissed. Communication wa and beyond. He loves his job and you can tell in the way he takes care of his clients. I never felt like my concerns were dismissed. Communication was always there and I appreciated that. I would definitely recommend Dain to other customers. More
by LIZ.ZIMBELMAN
September 15, 2023
James is the best. He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need se He is always friendly and cheerful. He listens to your issues and always make you feel important. I always wait until I can see him when I need sevice. More
by LOVETHEMOMS
