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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
589 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 589 reviews

August 22, 2023

As a team they make sure you are taken care of and will go to great lengths to make that happen. They are patient and no hard sell. They follow up on everything and are very fair and all of the team are so More

by ASCHAFFNER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flynn, Ramez Salman, Robert Burris, Rachel Raschein, Steve Browning
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Aug 30, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review and for the kind words. We’re so happy that you enjoyed your time at Niello Audi and we hope to see you again soon!

August 20, 2023

They are genuinely caring people. They care about you as a person. They do a great job at keeping my cars in great running order. More

by tom@spxsolutions.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Niello Audi responded

We're thrilled to know that our service team's care and attention to detail does not go unnoticed, Tom! Thank you for trusting us with your Audi.

August 19, 2023

Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you More

by Mmschmidz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Niello Audi responded

We appreciate you taking the time to leave us a review! So glad to know that your recent service visit was such a positive one.

August 11, 2023

It wasn’t awful but could have been better. Disappointed that the car wasn’t detailed as we had been told. More

by LALALIVING88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flynn
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Aug 23, 2023 -

Niello Audi responded

I'm sorry to hear that the used vehicle you purchased was not detailed to the level that you expected. If you would like to discuss further or there are any questions I can help answer, please reach out to me at 916-890-0875. Thank you for your time, Robert Burris, Sales Manager

August 06, 2023

We were updated as work progressed ,sent a video of inspection. Car was ready as promised. More

by BDMAHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review and for choosing Niello Audi for your recent service visit! We hope to see you again next time.

August 06, 2023

Dain has done a nice job helping with an annoying issue that cropped up on my new car. Thanks More

by FREDDYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Audi responded

Thanks for sharing, Freddy! We're happy to hear that Dain was able to help fix the issue you were experiencing with your vehicle. Please don't hesitate to reach out if we can help with anything else.

August 03, 2023

Niello provides excellent customer service along with service updates while my vehicle is being serviced via text messages which is convenient. Thank you Hector. More

by RBARROS92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Audi responded

Thank you for the wonderful review! We're thrilled to hear you enjoyed your recent service visit at Niello Audi. We always strive to provide clear and timely communication and are happy to hear your service experience was no exception.

August 02, 2023

Really satisfied with your dealership. Dain is the best. He knows my car well and does a good job getting it serviced. Thank you for the great service. More

by jim.naokodelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Audi responded

This is what we love to hear, Jim! Dain is an awesome member of our team and we're thrilled to hear that you've enjoyed working with him, too. See you again next time!

August 02, 2023

I moved to the Sacramento area in the last year and was looking for a dealership I could trust. Niello has met my expectations! In particular, Dan Bryant was been an outstanding support person! More

by Russell Singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Audi responded

Thank you so much for choosing Niello Audi, Russell! We know it can be a struggle to find a new service shop, so we're thrilled that Dain made your experience a great one. Our team is here for you whenever you need us next!

August 02, 2023

A very organized and efficient team of people that know and do their jobs in a very friendly atmosphere. I highly recommend both the service team and Cain Carter in sales. More

by DICKDALPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Niello Audi responded

Thank you for the kind words, Dick. We always strive to provide great service in every department, so it's wonderful to hear that both Cain and the service team have made your experiences at Niello Audi enjoyable. We look forward to your next visit!

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