Niello Audi

Very good service although did not completely address the acceleration issue maybe next time most likely it's the car acceleration issue maybe next time most likely it's the car More

Very polite, informed, and personable staff, made for a great experience purchasing a lease on a new Audi Q4 prestige etron. great experience purchasing a lease on a new Audi Q4 prestige etron. More

I was pleasantly greeted by Dianne Ponce on my arrival. We shared experiences from our past. I worked for DMV for 35 years and 4 years in the auto dealership. She shared her experiences with Niello Audi. We shared experiences from our past. I worked for DMV for 35 years and 4 years in the auto dealership. She shared her experiences with Niello Audi. I shared my personal information and she handled the information professionally. She showed me the Audi and showed some of the features of the vehicle. She introduced me to Kyle Saephanh who is the financial personal. Kyle was very pleasant and professional. We spent several hours discussion the services available to me. He suggested another credit union that has a lower rate. I still requested Golden 1 Credit Union who has provided me with excellent services for over 35 years. He explained the warranty services and these services wouldn't be included in the contract. We completed the contract and I was asking when we would be completing the DMV forms. I didn't have lunch and it 1:45, Kyle gave me one of his protein bars. Once the paperwork was completed, Dianne brought my Audi around to the front of the dealership for my trip back home. I requested some photos before leaving. Dianne took several photos and had a red bow on the hood for several more photos. Thank Niello Audi for a pleasant experience. Ruby L. Teixeira More

Niello Audi has always been a great resource for my service needs on my new 2022 Audi Avant. Very attentive to my issues when they arise. Great people, service and understanding!. service needs on my new 2022 Audi Avant. Very attentive to my issues when they arise. Great people, service and understanding!. More

Great experience again with Niello Audi service center. My advisor James French went above and beyond making sure I was taken care of on this recent visit. Very Happy! My advisor James French went above and beyond making sure I was taken care of on this recent visit. Very Happy! More

Dane is (yet again) wonderful to work with. Though this service was only for an oil change he made the experience a pleasant one. Though this service was only for an oil change he made the experience a pleasant one. More

Excellent service I will recommend to all my friends, We love our car and to professional treatment we received love our car and to professional treatment we received More

Dianne was awesome. She really cared about us. Highly recommend it. Paperwork was fast and easy ;) She really cared about us. Highly recommend it. Paperwork was fast and easy ;) More

Work done within requested timeline. Still can’t get over that it cost $1,500 for a single axel brake job. Customer service was efficient and courteous. Still can’t get over that it cost $1,500 for a single axel brake job. Customer service was efficient and courteous. More

Erik Carr has always been super working with me and my Q7! Loaner service is tip notch too! Thank you! Q7! Loaner service is tip notch too! Thank you! More