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Niello Audi
Sacramento, CA
687 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 687 reviews
July 31, 2023
Great customer service received from Dain. Also from Cain when I purchased my car from him. Also from Cain when I purchased my car from him. More
by JEANRITCHIE14
Verified CustomerEmployees Worked With
July 31, 2023
James French (Service Advisor) was very professional and respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the j respected my time. My sunroof needed replacement (squeaking/rattling) under warranty and he worked with the Niello Audi service team to ensure the job was completed correctly after a couple of parts were sent with quality problems. More
by VH
Employees Worked With
July 27, 2023
Cracks in my front brake rotors due to warping and worn brake pads were not detected when I originally brought the vehicle in to replace the bushings. I then had to bring the vehicle back in to take care brake pads were not detected when I originally brought the vehicle in to replace the bushings. I then had to bring the vehicle back in to take care of the problem. More
by MXRIOS
Employees Worked With
July 27, 2023
This dealership can be depended on to have experts service your vehicle & provide valuable information about it's mechanical status. service your vehicle & provide valuable information about it's mechanical status. More
by ARLENE.MCDONALD8
Employees Worked With
Other Employees :
Harold paired my iPhone 14 with the Audi after it was serviced at my request. He was expert & patient--a class act@
July 26, 2023
Service department is amazing. Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear wi Scott Bunker is a great manager, connects with the customer and provides top notch service. James French also did a great job and was very clear with communications and advocating for us when needed. More
by KERMIT.DOEDE
July 26, 2023
Cain was a great service advisor that promised and delivered. He is very passionate and professional. delivered. He is very passionate and professional. More
by SIMSISIT3
Employees Worked With
July 26, 2023
Great service. I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi ev I have been a loyal customer since I purchased my pre-owned Q5 in 2016 from Niello. I make a point to stop for a service inspection at Niello Audi every year as soon as I arrive back in state for the summer. More
by EROVAI
July 25, 2023
Since I book My appointment online, til I buy my new E-tron, he experience was easy, honest and straight forward, they have a great car collection and super clean E-tron, he experience was easy, honest and straight forward, they have a great car collection and super clean More
by Mark R
